Ratings based on 369 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
This is an outstanding property with an amazing staff! Every staff person makes you feel special and does everything in their power to make your stay enjoyable! Special shout out to Jasmine and Jessica! Two great employees! Their work ethic and ability to make people feel special is second to none! We will be back!
by A verified traveler
Posted 28 Apr 2024
by A verified traveler
Posted 6 Apr 2024
What a gem! I was so sad to leave the property! Everyone was so charming, the facilities were stunning and the art pieces surrounding the property were magical! Marco was the first person we met on a rainy night and he could not have been more gracious!
We stayed in one of the cottages and it was such a beautiful ambiance! I will recommend this property to everyone!
I would love to see just a few more dining options rather than only Michelin-level opportunities since you never want to leave the property, but you want some “comfort foods”. Just a suggestion!
We will be back!
by A verified traveler
Posted 2 Apr 2024
Overpriced for what it is, very inconsistent staff (some are wonderful, some very rude) and parking is difficult. We also ordered room service on our first time, waited 55 minutes for microwaved macaroni cheese that we immediately had to send back as it was completely inedible, there was no discernable pasta it was like mashed potato. No offer to recook it, just the staff member who collected it from our room said "I know it's awful, it's like soup, I don't know why they keep serving it". We definitely wouldn't return.
by A verified traveler
Posted 1 Apr 2024
The property was absolutely beautiful and the staff very friendly and helpful. The sitting areas in the lobby are so very nice. Its a place where you can stay in the hotel all day if you feel like relaxing. It is really a great option in the Lake district. We loved it.
by A verified traveler
Posted 18 Mar 2024
by A verified traveler
Posted 7 Mar 2024
by A verified traveler
Posted 27 Feb 2024
Amazing location and fell suite room! Food and service outstanding! Would recommend
by A verified traveler
Great Hotel
Posted 10 Feb 2024 on HotelsIt’s just got that little touch of class.
Great rooms although they are not huge.
Service excellent and a fantastic breakfast.
by A verified traveler
Such an amazing hotel
Posted 4 Feb 2024 on HotelsSuch a beautiful hotel in a stunning location. Every tiny detail had been thought of. The breakfast was fabulous with plenty of choice.
The staff were incredible. Will definitely return and would highly recommend to anyone.
