Ratings based on 307 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
Very basic and suitable for an overnight stay but nothing longer.
Comment from Hotel Management
11 Jun 2024 by Jenny, Hotel Management
Hi Dean, Thanks for your feedback, have a nice fay. - Jenny
by A verified traveler
Posted 7 May 2024
When we booked via Expedia we booked a Lakeside Cabin. When we arrived we were charged the same rate but only got a small hotel room.
The beds were shocking and it will be our first and last stay at this property. Check In instructions and room location were non existent till I asked.
Comment from Hotel Management
9 May 2024 by Cherry, Hotel Management
Hi GeorgeSorry to hear you have an unhappy stay here. We cheched your original booking which is a Q/S standard room not a cabins, you might made mistake when you click to select the room type. Sorry about that since the room is the cheaper rate thank cabins.Thanks for your understanding.
by A verified traveler
Posted 24 Apr 2024
Good
Comment from Hotel Management
25 Apr 2024 by Maria, Hotel Management
Hi Matthew, thank you for your review
by A verified traveler
Posted 28 Mar 2024
Very nice location for seeing sunset and enjoying the peaceful surroundings.
Comment from Hotel Management
31 Mar 2024 by cherry, Hotel Management
Thank you so much for your lovely feedback, looking forward to seeing you next time
by A verified traveler
Posted 13 Mar 2024 on Wotif
I think it showed a lot of potential but just needs some tlc
Comment from Hotel Management
13 Mar 2024 by cherry, Hotel Management
Thank you for your lovely feedback, yes we are under new management at this moment and will do some renovation here, hope see you next time with better conditions.
by A verified traveler
Posted 10 Mar 2024 on Wotif
I did an overnight stay in the accessible room and found it very comfortable, clean and spacious. Reception was friendly and helpful.
Comment from Hotel Management
13 Mar 2024 by cherry, Hotel Management
Morning ShaunThank you so much for your lovely feedback, looking forward to seeing you next time
by A verified traveler
Posted 10 Mar 2024 on Wotif
Great place to stay.
Comment from Hotel Management
13 Mar 2024 by cherry, Hotel Management
HI JulieThank you for your lovely feedback, looking forward to seeing you next tiem
by A verified traveler
Posted 4 Mar 2024
On first entry the cabin smelt of urine .
Front stairs of cabins need replacing.
Cockroaches on entry then more on re entry after being out for the evening, yuck.
Sticky floor.
Comment from Hotel Management
4 Mar 2024 by Admin, Hotel Management
Hi Sandra, thank you for your review, we have currently just had new manager start with us as we are working on renovating & fixing both motels up, as you could imagine this wont be cheap, As for the insects you are opposite the lake and this is common, however we have had pest control here 2 times in the past 2 months
by A verified traveler
Posted 3 Mar 2024
Property is very run down and needs to be cleaned alot better.
Comment from Hotel Management
3 Mar 2024 by Admin, Hotel Management
Hi Daniela, thank you for your review, we are currently with new management, who have big plans for both motels
by A verified traveler
Posted 3 Mar 2024 on Wotif
It was on the lake
The lawns had not been cut for weeks. It was untidy with pieces of the furniture broken, damaged walls and generally run down.
Comment from Hotel Management
3 Mar 2024 by Admin, Hotel Management
Hi JohnSorry to hear about that. The Lawns didn't lawn properly due last a few day wet weather normally we mown the lawns every 2 weeks, sometime might a little bit late due the weather conditions. Also recently we are under new management and will improve the facility and conditions, hope see you next time with better service.
