Ratings based on 992 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
Everything was fine until a cockroach ran up the wall…. I have pictures of proof.
Comment from Hotel Management
4 Jun 2024 by Brand Experience Team, Hotel Management
Hi Tabitha,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6
by A verified traveler
Posted 10 May 2024
Property is convenient as far as location and ease of use getting in and out. The staff is responsive and helpful!
Comment from Hotel Management
20 May 2024 by Brand Experience Team, Hotel Management
Hi Christy,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6
by A verified traveler
Posted 9 May 2024
The worst night we have ever had in a hotel. The people in the next room were partying all night and the place wasn't very clean. I guess you get what you pay for.
Comment from Hotel Management
20 May 2024 by Brand Experience Team, Hotel Management
Hi Robert,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6
by A verified traveler
Posted 25 Apr 2024
Clean and best of all, no carpet
Comment from Hotel Management
6 May 2024 by Brand Experience Team, Hotel Management
Hi SeanWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6
by A verified traveler
Posted 13 Apr 2024
Comment from Hotel Management
25 Apr 2024 by Brand Experience Team, Hotel Management
Hi Michele,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6
by A verified traveler
Posted 4 Apr 2024
Clean, safe, Spartan, and perfect!
Comment from Hotel Management
17 Apr 2024 by Brand Experience Team, Hotel Management
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels.Natalie #Team6
by A verified traveler
Posted 24 Mar 2024
👍
Comment from Hotel Management
1 Apr 2024 by Brand Experience Team, Hotel Management
Hi Frank,Thank you for positively rating your stay!Natalie #Team6
by A verified traveler from Hampden
Posted 4 Mar 2024
The first room we were assigned obviously had the bed remade and left the used sheets on. They were dirty and had many hairs. Yuck.
The front desk staff was nice and immediately assigned us a different room.
Comment from Hotel Management
12 Mar 2024 by Brand Experience Team, Hotel Management
Hi ReginaAfter reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6
by A verified traveler from Morristown
Posted 23 Feb 2024
by A verified traveler
Posted 12 Feb 2024
The motel was labeled as being pet friendly, but upon check in was given rules for pets that I was not expecting and had not been brought to my attention nor were easily discoverable on the website when booking. In particular was the rule that I could not leave my dog in the room, even if crated, when I was not there. This made it inconvenient for me to do some of the activities that I was there for, including attending a funeral
Comment from Hotel Management
20 Feb 2024 by Brand Experience Team, Hotel Management
Hi Todd,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6
