Ratings based on 135 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jun 2024
Family feel in exquisite Wyoming character.
by A verified traveler
Posted 26 May 2024
Beautiful property, big comfy beds, and amazing breakfast!
by A verified traveler
Posted 23 May 2024
Amazing food prepared by chef onsite for breakfast! Lovely couple and dog manage Inn and were wonderful. Met fantastic people while there.
by A verified traveler
Posted 20 May 2024
Maria & Taylor were amazing Inn Managers, our daily breakfast was amazing and cocktail hour was filled with delicious wine and great conversation. We meet some great people and the Inn was clean quiet and extremely comfortable with beautiful rooms.
Comment from Hotel Management
21 May 2024 by Your Friends at the Bentwood Inn, Hotel Management
Thank you so much for your kind words! We're thrilled to hear you enjoyed the breakfasts and the lively cocktail hours. Meeting wonderful people and having engaging conversations is one of the best parts of staying at the Bentwood Inn. We're also glad you found the rooms comfortable and the Inn peaceful. We hope to welcome you back again soon for another relaxing stay!
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
21 May 2024 by Your Friends at the Bentwood Inn, Hotel Management
Hi Thomas,We're so glad to see you enjoyed your stay with us! Thank you for taking the time to leave a review. We hope to welcome you back to the Bentwood Inn soon!
by A verified traveler from Louisville
Posted 30 Mar 2024
NA
Comment from Hotel Management
21 May 2024 by Your Friends at the Bentwood Inn, Hotel Management
Hi George,We're thrilled to see you had a wonderful stay with us! Thank you for the excellent review. We look forward to welcoming you back to the Bentwood Inn soon!
by A verified traveler
Posted 16 Feb 2024
The Brentwood Inn is a nice log, mountain style inn. The initial atmosphere is very cozy & inviting. The rooms are relatively spacious & nicely appointed. The bed was comfortable. There is a wine/cheese offering in the early evening but missed this because of dinner reservations in town. So no opinion. It was quiet overnight.
However - it goes downhill from there. Horrible mega-pothole at the driveway entrance. The front door sticks very badly & can almost not be opened without a good shoulder slam. The door to my room squeaked loudly. A simple spritz of WD-40?? No thermostat or in-room heat other than an electric oil, coil heater. This after long endless printed info regarding the “eco-friendliness” of the Inn. My room temperature was probably upper 50’s upon arrival. Chilly to be sure. Any noticeable thermostats around the building were set at 61 degrees. No visible after hours snacks, coffee or teas anywhere to be found for guests as you would expect at a B&B. Breakfast was especially disappointing. Luke warm coffee. Uncooked eggs, some kind of French toast with the visual & texture of a dish sponge sitting in water overnight. It was inedible.. It also seemed totally ok with the Inn Keepers for their dog to hang out IN the kitchen where food was being prepared & for him to wander around in the dining areas visiting guests. Totally inappropriate & wildly out of code regarding health department margins. We wanted to like the place but they need to do A LOT better.
Comment from Hotel Management
19 Feb 2024 by We wish you had talked with us ..., Hotel Management
Shucks Clint ... we so wish you had let us know your concerns and issues when you were here. Communication is a two-way street. Hard for us to deliver the excellence we strive for when we don't know. We would have happily shown you the thermostat for your room - and made sure you were as warm as necessary. We could easily have shown you the tea / coffee / hot chocolate station - available 24/7. You might also have enjoyed the home baked cookies always available. The french toast is usually a favorite of all guests, served with an apple pecan praline in a home made molasses syrup. In the event someone does not like the entre, we are always ready to prepare eggs to order with bacon or sausage and toast. Our staff might not have let you know that - so a good reminder. Thanks. We do hope you enjoyed the yogurt with granola and fresh fruit, and mix of juices that are available each morning? The pot hole is indeed a winter challenge, caused by the plowing the county does for the bike path right in front of the Inn. This was filled in right after the major storm that hit during your stay. Plowing snowy driveways are a perpetual part of winter in Wyoming, yet we strive to do our best. Thank you again for the feedback and giving us the opportunity to improve.
by A verified traveler
Posted 16 Jan 2024 on Hotels
by A verified traveler
Posted 13 Jan 2024
by A verified traveler
Return to Bentwood Inn
Posted 23 Dec 2023 on HotelsWe came back to Brentwood because it’s a charming B and B with lovely rooms and with the new team breakfast is better than ever. This is a warm and welcoming place that has the best chocolate chip homemade cookies and lovely happy hour.
Comment from Hotel Management
8 Jan 2024 by AJK, Hotel Management
Thank you for your kind words Sharon! Please come and visit us again soon!
