Ratings based on 966 Verified Reviews
3.2 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jun 2024
Agent who checked me in fantastic: super professional and friendly. She provided all the info one wonders about clearly, without my having to ask. I booked here because it was less expensive than most places; my room (a one-bed queen that felt more like a double) was kind of small and had the feel of a old motel. Outdated, somewhat worn furnishings, but it was clean.
by A verified traveler
Posted 13 Jun 2024
The staff was friendly And efficient.
by A verified traveler
Posted 12 Jun 2024
Staff were polite but Rooms are horrible. Facility only became none smoking last year. Rooms stank of smoke. Lights didn’t work. Other guests smoking right outside rooms
by A verified traveler
Posted 12 Jun 2024
Unsafe. People sleeping in the stairwell. Curtains damaged and not hung properly. Floor had dirt all over it and one of the beds had yellow stains on the sheets. The whole place smells like smoke although it’s supposed to be nonsmoking. Would not recommend.
by A verified traveler
Posted 9 Jun 2024
by A verified traveler
Posted 5 Jun 2024
OUTDATED FURNITURE. BED HARD. ROACHES. KEY CARD WORKD ONCE EVERY FIVE TIMES.
by A verified traveler
Posted 5 Jun 2024
Sink stopper was stuck closed.
Refrigerator was falling out of its case and was not cold enough to freeze blue ice.
NO elevator to second floor, stairs difficult for an elderly person.
by A verified traveler
Posted 2 Jun 2024
Excellent check in with no problems.
by A verified traveler
Posted 31 May 2024
I enjoyed how the staff was friendly. The food and drinks where excellent. The rooms are spacious and the housekeeping cleaned daily. Overall I will rate the hotel a 9 out of 10. The beach water was not that clear which I was surprised.
by A verified traveler
Posted 28 May 2024
Karla at the front desk, staff at breakfast - maintenance were all friendly and helpful. I much appreciate the service, especially by Karla
