Ratings based on 986 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
We enjoyed our stay!
Comment from Hotel Management
2 Jun 2024 by km, Hotel Management
Thank you for the feedback, we are glad to hear you enjoyed your stay with us and we hope to have you back again soon.
by A verified traveler
Posted 30 May 2024
The property location was in a great spot to walk to lots of restaurants and shopping but if you wanted to stay on property the hotel offered lots to do and places to eat.
Comment from Hotel Management
31 May 2024 by km, Hotel Management
Thank you for the awesome review. We are so glad you enjoyed your stay. We hope you come back and stay with stay with us again soon.
by A verified traveler
Posted 29 May 2024
by A verified traveler
Posted 29 May 2024
Quiet area of riverwalk.
Comment from Hotel Management
29 May 2024 by km, Hotel Management
Thank you for the awesome review, we truly appreciate your business and hope to have you staying with us again in the future
by A verified traveler
Posted 28 May 2024
N/a
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
29 May 2024 by km, Hotel Management
Thank you for taking the time to tell us about your recent stay with us. If you wish, please contact us directly to share more insights into your stay
by A verified traveler from Cary
Posted 26 May 2024
Stayed in this hotel several times. It's getting worse. Hair all over bathroom floor. Wallpaper peeling off wall, toilet was disgusting. Last time for me.
Comment from Hotel Management
27 May 2024 by km, Hotel Management
Thank you for taking the time to share your experience during our recent stay with us. We appreciate your feed back as it gives us the opportunity to learn and continue to improve by correcting issues brought to our attention. Thank you again
by A verified traveler
Posted 20 May 2024
Good location and view from our room.
Comment from Hotel Management
27 May 2024 by km, Hotel Management
Thank you for the great review. Hope you stay with us again in the near future
by A verified traveler
Posted 20 May 2024
The front staff upon checkin were rude and extremely unhelpful
Comment from Hotel Management
27 May 2024 by km, Hotel Management
Thank you for your feedback. I am very sorry to hear that the Front Desk staff was not as helpful and friendly as they should have been. I shared your feedback with the front desk Manager to emphasize the importance of 1st impression. Thank you again, we hope you give us another chance & stay with us again in the future.
by A verified traveler
Posted 19 May 2024
Everything was great. The staff was wonderful.
Comment from Hotel Management
27 May 2024 by km, Hotel Management
Thank you for the great review. Hope you stay with us again in the near future
