Ratings based on 996 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Peoria
Posted 28 May 2024
This was a great property to stay at. The staff was very friendly and professional, they were always willing to help with any needs. I would recommend staying here, whether its for a night or weeks, they will take great care if you!
Comment from Hotel Management
28 May 2024 by Hotel Management, Hotel Management
We appreciate you taking the time to provide feedback about your experience with us. It's great to hear such high praise about our property and staff and we look forward to being of service to you again in the future !
by A verified traveler
Posted 26 May 2024
The air conditioner was very loud. The beds were lumpy. Uncomfortable to stay there.
Comment from Hotel Management
28 May 2024 by Hotel Management, Hotel Management
Thank you for taking the time to provide feedback about your stay with us. We are sorry to hear of the things you encountered during your visit and falling short of your expectations. We will look into making improvements to provide better service for all future guests. We hope you will give us another chance in the future to meet your expectations and change your opinion of our property.
by A verified traveler
Posted 26 May 2024
We have stayed here mulitple times and never had any issues. The rooms are clean and the staff is very friendly. Breakfast has a good selection.
Comment from Hotel Management
28 May 2024 by Hotel Management, Hotel Management
Thank you for providing feedback about your experience with us. We are happy to hear you are a loyal guest and always enjoy your visit with us. We look forward to being of service to you for your future stays in our area.
by A verified traveler
Posted 17 May 2024
Nadiry was great and very professional. The rooms were clean and if you needed a extra pillow or sheet the hotel staff was very accommodating.
Comment from Hotel Management
21 May 2024 by Hotel Management, Hotel Management
We appreciate you taking the time to provide feedback about your stay with us. It's great to hear such high praise regarding our staff and the service they provided during your visit. We hope you will come stay with us again for any future trips you may have to our area.
by A verified traveler from Oxnard
Posted 13 May 2024
The staff was great, rooms are nice, breakfast is good, but I had to change rooms twice in 3 days due to loud guests shouting and partying in nearby rooms. And the shower doors are welded shut next to the faucet so you have to blast yourself with freezing cold water just to to turn it on, and sometimes the water goes from warm to freezing and there’s no way to adjust the temperature without getting scalded or frozen. In conclusion, I will not return.
Comment from Hotel Management
21 May 2024 by Hotel Management, Hotel Management
Thank you for taking the time to provide feedback about your experience with us. We are sorry to hear of the things you encountered during your visit which will keep you from staying with us again in the future. We will use this feedback to look into changes that can improve the service and experience we provide for all future guests. We hope you will change your mind and give us another opportunity in the future.
by A verified traveler
Posted 3 May 2024
My stay was awesome! Thank you
Comment from Hotel Management
13 May 2024 by Hotel Management, Hotel Management
Thank you for providing feedback about your experience with us. We love hearing you had an awesome stay and hope we can be of service to you again for any future trips you may have to our area.
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
21 May 2024 by Hotel Management, Hotel Management
Thank you for providing feedback about your experience with us. We are happy to hear you had an enjoyable stay and would love to be of service to you again in the future.
by A verified traveler
Posted 20 Apr 2024
Very loud at quiet times trying to rest. Doors slamming all night and kidss running the halls and screaming all morning
Comment from Hotel Management
24 Apr 2024 by Hotel Management, Hotel Management
Thank you for providing us feedback about your stay with us. We are sorry to hear of the noise disturbance you encountered and understand the negative impact it had on your stay. We hope you will give us another chance in the future to provide you a better experience.
by A verified traveler
Posted 18 Apr 2024
Unfortunately had a family emergency ...had to check out same night of arrival ...
I'm sure the room could have been re-booked ...so they hotel made out on the deal I'm sure.
Toilet ran in the bathroom ..and noticed the ceiling above the shower was peeling away significantly.
Comment from Hotel Management
25 Apr 2024 by Hotel Management, Hotel Management
Thank you for taking the time to provide feedback about your stay with us. We are sorry to hear that you had a family emergency which prevented you from staying and getting full experience of our property. We hope we can be of service to you again for any trips you may have to our area in the future.
by A verified traveler
Posted 16 Apr 2024
Comment from Hotel Management
24 Apr 2024 by Hotel Management, Hotel Management
Thank you for taking the time to provide feedback about your experience with us. We are happy to hear that you had an enjoyable stay. Please come visit us again in the future.
