Ratings based on 229 Verified Reviews

3.7 out of 5
87% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 15 Apr 2024
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello jessica,We're glad to hear you stayed with us recently at our hotel. We hope you had a comfortable stay with us and enjoyed our amenities. If you have any feedback to share, please don't hesitate to reach out to us. We appreciate your support and look forward to welcoming you back soon.
3 out of 5
by A verified traveler

Posted 10 Apr 2024
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello Adam,We hope you had a pleasant stay with us. Should you have any concerns or feedback, please feel free to reach out to us directly. Your satisfaction is our top priority!
5 out of 5
by A verified traveler

Posted 13 Feb 2020 on Hotels
Great customer service
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Feb 2020 on Hotels
2 out of 5
by A verified traveler

Posted 31 Jan 2020
The front desk staff was rude and unwelcoming. The hot tub was out of order. The pool was very dirty
Comment from Hotel Management
31 Jan 2020 by sp, Hotel Management
sorry for any inconvenience Hot tub will be back on Monday as it closed for routine maintenance.......
2 out of 5
by A verified traveler

Extremely bad experience!!

Posted 13 Jan 2020 on Hotels
Manager was not helpful. Never had anyone at the front desk when I needed assistance. Not at checkin or checkout. No towels at pool, heating in room was off, had to reboot after we were already in the room. Definitely not worth the amount paid. Would actually like a refund!!!
Comment from Hotel Management
17 Jan 2020 by sp, Hotel Management
sorry for any inconvenience we have sort of employee and we have policy for getting pool towels from front desk and only allowed for guest only not for 20 guest visitors again sorry for any inconvenience Heater was tripped not off we have all rooms heated thanks for your review you guys needs to pay for visitors for swimming you guys never pay for it as per our policy!!!
4 out of 5
by A verified traveler

Posted 5 Jan 2020 on Hotels
It was a short stay, the accommodations were clean and comfortable, the staff super accommodating and friendly. I would recommend to my friends
Comment from Hotel Management
13 Jan 2020 by sp, Hotel Management
Thanks for your review
4 out of 5
by A verified traveler

Posted 1 Jan 2020 on Hotels
Comment from Hotel Management
13 Jan 2020 by sp, Hotel Management
Thanks for your review
3 out of 5
by A verified traveler

Posted 15 Dec 2019
Property was tired, but clean. Had a small issue with our room that the manager cleared up immediately. Breakfast was lacking but we didn't starve. Pillows are horrible I still have a sore neck overall it was a clean place to sleep. There was an additional charge if you wanted to use the swimming pool which wasn't an issue for us but may be for others
Comment from Hotel Management
16 Dec 2019 by SP, Hotel Management
Not additional charges for guest but for visitors please correct your misunderstanding. Thanks for your review and sorry for inconvenience....
4 out of 5
by A verified traveler

Posted 13 Dec 2019 on Hotels
Comment from Hotel Management
16 Dec 2019 by sp, Hotel Management
Thanks for your review and appreciate your time as well!!!
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