Ratings based on 167 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
Place was good other than the fact there were no bath towels in our room. I’m sure they would’ve given us some but we got in really late and we were too tired to go ask. And in the morning we left quickly after we woke to get on the road to our final destination.
Comment from Hotel Management
31 May 2024 by Customer Care Team, Hotel Management
Dear Becca, thank you for sharing your feedback with us. We're glad to hear that you found our hotel to be good overall, but we apologize for the oversight regarding the missing bath towels in your room. Providing essential amenities for our guests is important to us, and we regret any inconvenience this may have caused. We understand that arriving late and feeling tired can make it challenging to tackle such issues, and we appreciate your understanding. Your comfort is our priority, and we apologize for falling short in this instance. If there's anything else we can do to improve your experience or if you have any further feedback, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,Guest Experience Team
by A verified traveler
Posted 22 May 2024
Property has been renovated, my only negative is I'm a big person, so bathroom was small to use. Everything else is 5 star.
Comment from Hotel Management
23 May 2024 by Customer Care Team, Hotel Management
Dear Edward, we're delighted to hear that you found our renovated property to be a five-star experience overall! We understand that the size of the bathroom may have been a bit inconvenient for you, and we apologize for any discomfort that may have caused. Your feedback is valuable to us, and we'll certainly consider it as we strive to improve our accommodations. Thank you for your kind words, and we hope to welcome you back for another wonderful stay in the future!Warm regards,Guest Experience Team
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
21 May 2024 by Customer Care Team, Hotel Management
Dear Zhanwei, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Warm regards,Guest Experience Team
by A verified traveler
Posted 19 May 2024
Excellent value, would definitely recommend it to others travelers.
Comment from Hotel Management
20 May 2024 by Customer Care Team, Hotel Management
Dear Wade, thank you for your wonderful feedback! We're thrilled to hear that you found excellent value in our offerings and would recommend us to other travelers. Your recommendation means a lot to us. We look forward to welcoming you back for another great stay! Warm regards,Guest Experience Team
by A verified traveler
Posted 19 May 2024
This is a Motel, but they have done an amazing job renovating rooms. Noisy due to people hanging out in public areas which are close to rooms and congregating and the loud swimmers at 11pm but other than that the hosts were great.
Comment from Hotel Management
20 May 2024 by Customer Care Team, Hotel Management
Dear Chad, thank you for your feedback! We're glad to hear that you were impressed with our renovated rooms and found the hosts to be great. However, we apologize for the noise issues you experienced due to people congregating in public areas and loud swimmers late at night. We'll look into ways to manage noise levels better to ensure a more restful stay for all our guests. Your comments are valuable to us, and we appreciate your understanding. We hope to welcome you back in the future for an even more enjoyable stay.Warm regards,Guest Experience Team
by A verified traveler
Posted 16 May 2024
Comment from Hotel Management
17 May 2024 by Customer Care Team, Hotel Management
Dear Oscar, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Warm regards,Guest Experience Team
by A verified traveler
Posted 13 May 2024
Very new and clean
Comment from Hotel Management
14 May 2024 by Customer Care Team, Hotel Management
Dear Jie, thank you for your positive feedback! We're delighted to hear that you found our property very new and clean. Maintaining a fresh and clean environment for our guests is one of our top priorities, and we're glad that our efforts were reflected in your experience. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to let us know. We look forward to welcoming you back for another enjoyable stay in the future!Warm regards,Guest Experience Team
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
31 May 2024 by Customer Care Team, Hotel Management
Dear Ginger, your positive rating means a lot to us! We're thrilled that you had a great experience during your time at our hotel. We look forward to having you back with us for a similar experience. Warm regards,Guest Experience Team
by A verified traveler
Posted 9 May 2024
Newly renovated and clean
Comment from Hotel Management
10 May 2024 by Customer Care Team, Hotel Management
Dear Stephen, we're thrilled to hear that you appreciated our recent renovations and found our hotel to be clean during your stay! Providing a fresh and comfortable environment for our guests is a top priority for us, and we're delighted that you noticed and enjoyed the updates. Thank you for taking the time to share your positive experience with us. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay!Warm regards,Guest Experience Team
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
29 May 2024 by Customer Care Team, Hotel Management
Dear Janet, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Warm regards,Guest Experience Team
