Ratings based on 337 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 May 2024
Currently remodeling. Rooms are older and kinda past the freshness date.
by A verified traveler
Posted 11 May 2024
by A verified traveler
Posted 14 Oct 2023
Bath around bath tub/shower needs deep cleaning. Also hot water heater didn't work. I was impossible to take a shower
by A verified traveler
Posted 12 Oct 2023
by A verified traveler
Posted 9 Oct 2023
The staff went to great lengths to solve a problem that arose with my reservation. I would strongly recommend Stay Berkshire for a visit to the Williamstown area.
by A verified traveler
Posted 9 Oct 2023
The place is incredibly overpriced. It’s run down: the shower cabin floor is cracked, the floor in the room is sticky, there was a spider web in the door. We have not seen a member of the staff throughout the whole stay. The breakfast was mediocre, at best
by A verified traveler
Posted 18 Aug 2023
The outside of the hotel is a little outdated in some respects, but our room was and nice clean and the front desk area and breakfast room were very comfortable and inviting. Our check in was quick and efficient, and the front desk staff was friendly and helpful. Plus there is a stream with a waterfall that runs right beside the hotel property, and the Berkshires area in general is very picturesque. We would definitely recommend staying at this hotel if you are in the area.
by A verified traveler
Posted 8 Aug 2023
The manager was available whenever we needed him- very friendly and knowledgeable about the area. The room and dining area had everything we needed and if not, he would get it for us. Breakfast had good options- cereals, oatmeal, waffles, boiled eggs, yogurt, fruit, etc. The pool was nice, too cold for swimming the weekend we were there. The room (2 beds) is small and a little dated, but had what we needed. Would stay again.
by A verified traveler
Posted 8 Aug 2023
by A verified traveler
Posted 23 Jul 2023
Found this little gem when everything else in the area was sold out and was very pleased. It saved my butt in the middle of the night and turned out to be a great place that was clean, well maintained with very friendly and helpful staff.
