Ratings based on 108 Verified Reviews

3.2 out of 5
71% of guests recommend
3.3 Room cleanliness
3.6 Service & staff
3.1 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 23 Oct 2023
Simply not updated. Bad floor plan. Our room’s door lock was not worked.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Oct 2023
4 out of 5
by A verified traveler

Friendly staff would stay again

Posted 28 Aug 2023 on Hotels
Hey Vinny was a very nice host and the room was clean
4 out of 5
by A verified traveler

Posted 18 Aug 2023
Relatively low price for a room. It was clean. Good location. If you are particular about a room, go some place else and spend twice the cost. Everything worked eg TV, shower.
4 out of 5
by A verified traveler

Posted 30 May 2023
We were lookig for something last minute and this fit the need. It was wonderful. Quiet and comfy
2 out of 5
by A verified traveler

Fine but Careworn

Posted 18 Sep 2022 on Hotels
The evening check-in system is bonkers. They didn't hear the desk bell so I had to call the front desk from the front desk to get someone to check me in. When I tried to check out and get some of the promised coffee/continental breakfast at 8:30am the office was locked, despite stated office hours of 7:30-10. Place was fine but a little careworn. Not worth the hassles.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Aug 2022
4 out of 5
by A verified traveler

Posted 22 Aug 2022
Ok
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Aug 2022 on Hotels
3 out of 5
by A verified traveler

Posted 12 Aug 2022
This is a motel after all, we did not expect a lot. We did not have many options since we booked on the day we were traveling and it was conveniently located on the outskirts of Williams College. Staff are friendly and willing to help. The facility is old. They have attempted to modernize essential things like the AC. It looks like a new unit was installed. However it is controlled by the original "singer" thermostat which controls the heat. In order to control the AC, you must turn on the thermostat, once we did that, there was heat (it was hot) in the tiny shower/ toilet section while the main room was getting cooler. Upon entering the room, my wife wanted to used the bathroom, the toilet seat had traces of dry urine. When we called them, to ask for help in turning the AC on and to clean the toilet, they were very responsive and did it right away. Micro wave had some rust bubbles on top, chairs from the dining table had spots on them. The bed sheets were clean and the bed was comfortable. The overall experience was not great, we just wanted to the campus visit and check out as soon as we could. They should invest in redoing the carpeting inside the room, putting in new furniture and updating the HVAC operational effectiveness. We paid with tax $190, which was way over priced for this facility.