Ratings based on 390 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
The hotel is beautiful. It’s a great buy for the money.
Comment from Hotel Management
30 Apr 2024 by Jennifer, Hotel Management
Dear Valued Guest,Thank you for taking the time to review Residence Inn in downtown Williamsport. Our guests' experience is of utmost importance to us, and we're so glad that you enjoyed your stay. We appreciate your glowing words about our hotel. Thank you for choosing us. Safe travels!
by A verified traveler
Posted 27 Apr 2024
We didn’t get in till after midnight, left early the next morning. The parking was next door in a ramp, at midnight there’s not a lot of people around and it’s pretty dark. Inside the room, it was a nice and clean but at some point we had to turn on the A/C to cool the room off and it sounded like there was a truck in our room. After a few minutes we had to turn if off in order to sleep.
Comment from Hotel Management
30 Apr 2024 by Jennifer, Hotel Management
Dear Valued Guest,Thank you for taking the time to review Residence Inn in downtown Williamsport. Our guests' experience is of utmost importance to us. We're so sorry that the air conditioning kept you awake. That would definitely be frustrating when you have little time to sleep. If we can further assist you, please do not hesitate to let us know. Thank you for choosing us.
by A verified traveler
Posted 21 Apr 2024
Property is very nice! Upscale property in nice area close to a few restaurants not a lot of shopping but there is a Kohls within walking distance! Service was also very good.
Comment from Hotel Management
30 Apr 2024 by Jennifer, Hotel Management
Dear Valued Guest,Thank you for taking the time to review Residence Inn in downtown Williamsport. Our guests' experience is of utmost importance to us. We're so glad that you enjoyed your stay with us and were able to take advantage of our proximity to great local dining spots. If we can provide recommendations on your next stay with us, please do not hesitate to let us know. Thank you for choosing us.
by A verified traveler
Posted 13 Apr 2024
Very comfortable and clean room. Really nice and helpful staff.
Comment from Hotel Management
30 Apr 2024 by Jennifer, Hotel Management
Dear Valued Guest,Thank you for taking the time to review Residence Inn in downtown Williamsport. Our guests' experience is of utmost importance to us, and we're delighted that you enjoyed your stay. If we can accommodate you further the next time travel brings you back to Williamsport, please do not hesitate to let us know. Thank you for choosing us.
by A verified traveler
Posted 8 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Jennifer, Hotel Management
Dear Valued Guest,Thank you for taking the time to review Residence Inn in downtown Williamsport. Our guests' experience is of utmost importance to us. If we can further assist you on a future stay, please do not hesitate to let us know. Thank you for choosing us.
by A verified traveler
Posted 9 Mar 2024
The staff was very friendly and courteous and everything was very clean !
Comment from Hotel Management
30 Apr 2024 by Jennifer, Hotel Management
Dear Valued Guest,Thank you for taking the time to review Residence Inn in downtown Williamsport. Our guests' experience is of utmost importance to us, and we're delighted that you enjoyed your stay. Thank you so much for choosing us.
by A verified traveler from Belchertown
Posted 27 Feb 2024
Place was perfect for the concert we went to but we looked forward to the pool and hot tub but they were closed
Comment from Hotel Management
30 Apr 2024 by Jennifer Benick, Hotel Management
Dear Valued Guest,Thank you for taking the time to review Residence Inn in downtown Williamsport. Our guests' experience is of utmost importance to us. We apologize that our pool and spa were closed for maintenance during your stay. This would certainly be a frustrating experience when you're looking forward to enjoying the hotel's features. As a Silver Elite MBV member, we appreciate your loyalty and I'll be happy to add points to your account as a small token of our apologies. If we can further assist you on a future stay with us, please do not hesitate to let us know. Thank you for choosing us.
by A verified traveler
Posted 25 Feb 2024
Always a good visit to Williamsport when we stay at the Residence inn. Greeted nicely by the friendly staff.
Comment from Hotel Management
30 Apr 2024 by Jennifer Benick, Hotel Management
Thank your for taking the time to review Residence Inn in downtown Williamsport. Our guests' experience is of utmost importance to us, and we're so glad that you enjoyed your stay. We appreciate your glowing words and it's always a pleasure having you. If we can ever assist you further on a future stay with us, please do not hesitate to let us know. We look forward to seeing you again. Safe travels!
by A verified traveler
Posted 16 Feb 2024
Denise was amazing and helped me with the entire process when I booked the wrong dates. She was incredible!
Always stay at the residence inns everywhere we go!
Comment from Hotel Management
30 Apr 2024 by Jennifer Benick, Hotel Management
Thank you so much for taking the time to review Residence Inn in downtown Williamsport. Our guests' experience is of utmost importance to us, and we're so glad that enjoyed your stay.Thank you so much for your glowing words recognizing Denise's assistance to you. She's an amazing and highly valued member of our Front Desk and hotel team, and it is not at all surprising that she was able to smooth things out for you. I will certainly pass along your review to her. Thank you so much for your continued loyalty to Residence Inn. We hope to see you again the next time travel brings you back around our way. Thank you for choosing us.
by A verified traveler
DT, Williamsport
Posted 19 Jan 2024 on HotelsThank you for the great stay.
Comment from Hotel Management
30 Apr 2024 by Jennifer Benickj, Hotel Management
Thank you so much for taking the time to review Residence Inn in downtown Williamsport. Our guests' experience is of utmost importance to us, and we're delighted that you enjoyed your stay. You are quite welcome and we hope to accommodate you in the future. Thank you for choosing us.
