Ratings based on 543 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
30 May 2024 by Manager, Hotel Management
Hello Donald, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
by A verified traveler
Posted 16 May 2024
Old uncomfortable bed, very few amenities, male owner was nice, what we assumed was his wife cares more about money than good customer service. Had to drive a few miles for dining options.
Comment from Hotel Management
18 May 2024 by Manager, Hotel Management
Hello Laura,We value your feedback and apologize for any inconvenience faced during your stay. Our team appreciates your kind words regarding our male owner. We recommend guests to explore nearby dining venues for a variety of options. Your comments will be shared with our team for further review.
by A verified traveler
Posted 24 Mar 2024
This was a great deal for a Saturday night at an inexpensive price. Very comfortable room and everything worked as it should!
Comment from Hotel Management
27 Mar 2024 by Manager, Hotel Management
Hello Paul,We are pleased to hear that you enjoyed your stay with us and found the room comfortable. Our team is dedicated to providing a seamless experience for all our guests. Should you need any assistance in the future, feel free to reach out to us directly.
by A verified traveler
Posted 17 Mar 2024
Very dirty room had several damaged items holes in wall no hot water no coffee pot looked like blood splatter on sum items in the room drug addicts roaming around outside found out during checkout that room was never cleaned by housekeeping in between use and previous renter so slept in a bed that sheets were never change thats really disgusting to find after the fact that we slept in it! Very disappointed feel i should get a free night stay somewhere else!
Comment from Hotel Management
19 Mar 2024 by Manager, Hotel Management
Hello Michael, We apologize for any inconveniences experienced during your stay. Your feedback has been noted for our continual improvement. For any further assistance or concerns, please contact our management team directly. Your satisfaction is our priority.
by A verified traveler
Posted 4 Mar 2024
Comment from Hotel Management
6 Mar 2024 by Manager, Hotel Management
Hello Bethany, We appreciate you choosing our hotel for your stay. We hope you had a pleasant experience overall and we would love to welcome you back in the future.
by A verified traveler
Posted 2 Mar 2024
Comment from Hotel Management
6 Mar 2024 by Manager, Hotel Management
Hello Shanaya,We are glad to hear you had a wonderful stay with us! If you have any further comments or need assistance, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!
by A verified traveler
Disgusting experience.
Posted 28 Feb 2024 on HotelsMy experience 2/16-2/17 was completely disgusting. I arrived a little after office closing so I just wanted to get checked in and get out of the persons hair in the office as quickly as possible. I got my room, king bed, walked in and was assaulted by a smokey room. I thought "whatever" I didnt want to bother the office again since I had gotten there late. I checked around the room and saw the bed was hastily made and appeared to have been slept in. Found what kinda looked like a bit of something suspect on the sheets and just brushed it off and figured I'd just shower well in the morning as I was tired. The bed was reasonably comfortable and the pillows were nice. It was clear the pillow cases must have had fresh pillow cases on them because they smelled fine.
Fast forward to the next morning, I wake up, eyes irritated from the smoke, I move around in the bed to get up, and a CIGARETTE BUTT ROLLS OUT OF THE SHEETS from a crease in the corner of the fitted sheet. I had slept with a cigarette butt. What was suspect that I brushed off the night prior was cigarette ash. Not wanting to get a cleaning charge i threw the butt out of the room, scrubbed the heck out of myself and left as fast as I could.
When I saw the housekeepers coming around as I was leaving, they didn't have any sheets or anything. Just a vacuum or mop, and maybe some cleaner.
I wouldn't stay here ever again.
Comment from Hotel Management
2 Mar 2024 by Manager, Hotel Management
Hello Kyle, I am sorry to hear about the concerns you encountered during your recent stay. We take guest feedback seriously and will address the situation with our housekeeping team. Your experience does not reflect our usual standards, and we apologize for any inconvenience caused. We encourage you to reach out to our management team directly to discuss your stay further.
by A verified traveler from New York
Posted 25 Feb 2024
Room & shower not fully functional. Bed not fully made. Not clean.
Comment from Hotel Management
27 Feb 2024 by Manager, Hotel Management
Hello Michael, We truly value your feedback and regret to hear about the experience you encountered. Please feel free to reach out to management directly to discuss your concerns further. Your comfort and satisfaction are of utmost importance to us.
by A verified traveler
Posted 18 Feb 2024
Comment from Hotel Management
22 Feb 2024 by Manager, Hotel Management
Hello Sammey,We're sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address any issues you encountered.
by A verified traveler
Posted 4 Feb 2024 on Hotels
The room was very nice and clean. The issues I had were that there was no outdoor lighting near a step down in the sidewalk and I almost fell when leaving in the dark in the morning. Also, there was a handheld shower head that was just hanging by wire rather than on a swivel that could be used to actually spray downward like a regular shower. The front desk person was very friendly and efficient, but when I left around 6 am the desk was not staffed and there was a sign that said no checkins after 12 pm. This was not an issue for me but I feel like this should have been spelled out in the booking confirmation in case anyone got in late. Overall it was still a decent hotel.
Comment from Hotel Management
6 Feb 2024 by Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback on your recent stay with us. We're glad to hear that you found the room to be nice and clean. We appreciate your concern regarding the outdoor lighting near the sidewalk, and we apologize for any inconvenience this may have caused. We will bring this to the attention of our team to ensure that this issue is addressed. Regarding the handheld shower head, we appreciate your feedback and will take it into consideration for future improvements. We apologize for any confusion regarding the desk hours and will work on providing clearer communication in our booking confirmation. We appreciate your overall positive review and hope to have the opportunity to welcome you back in the future.
