Ratings based on 954 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
Would stay here again. This property offered a lot of activities that made it fun for the entire family.
Comment from Hotel Management
1 Jun 2024 by Dan- Guest Service Manager, Hotel Management
Thank you for your review.
by A verified traveler
Posted 1 Jun 2024
Breakfast was no good. No real dining options. Nice Pool for the children.
Comment from Hotel Management
1 Jun 2024 by Dan- Guest Service Manager, Hotel Management
Thank you for your constructive feedback.
by A verified traveler
Posted 31 May 2024
Comment from Hotel Management
1 Jun 2024 by Dan- Guest Service Manager, Hotel Management
Thank you for your review.
by A verified traveler
Posted 30 May 2024
Area was great! Loved the free parking, room was perfect size for one night.
Comment from Hotel Management
31 May 2024 by Dan- Guest Service Manager, Hotel Management
Thank you for your positive feedback!
by A verified traveler
Posted 28 May 2024
The property is really nice but dated. The rooms need update for sure , the sofa bed is quite lumpy and the AC in the rooms is noisy. Other than that, we really liked it
Comment from Hotel Management
1 Jun 2024 by Dan- Guest Service Manager, Hotel Management
Thank you for your constructive feedback.
by A verified traveler from Chesapeake
Posted 28 May 2024
Good spot near colonial Williamsburg. Very friendly staff. Fantastic amenities, including a splash pad and pool.
The place could use a little bit of upkeep.
Comment from Hotel Management
1 Jun 2024 by Dan- Guest Service Manager, Hotel Management
Thank you for your constructive feedback.
by A verified traveler
Posted 28 May 2024
We stayed here for a weekend getaway. It was convenient to Colonial williamsburg and they also offered a free shuttle to the area. The staff were friendly and very helpful, when we needed assistance. My husband enjoyed the pool very much. I would definitely return and bring my grandchildren next tine.
Comment from Hotel Management
31 May 2024 by Dan- Guest Service Manager, Hotel Management
Thank you for your positive feedback. We look forward to welcoming you back.
by A verified traveler
Posted 27 May 2024
The resort is average. I paid $20 extra per day to have a view of the “courtyard”… nothing but grass.
The extra fee also gave me a small refrigerator (like those in most hotels)
We also had a chair next to the bed…
$20 upgrade??????
Never again.
Comment from Hotel Management
1 Jun 2024 by Dan- Guest Service Manager, Hotel Management
Thank you for your constructive feedback.
by A verified traveler from Erie
Posted 27 May 2024
Needs a facelift. Breakfast was terrible and it was not clean
Comment from Hotel Management
1 Jun 2024 by Dan- Guest Service Manager, Hotel Management
Thank you for your constructive feedback.
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
31 May 2024 by Dan- Guest Service Manager, Hotel Management
Thank you for your positive feedback. We hope to welcome you back soon.
