Ratings based on 1,029 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
Good hotel at a fair price. Would like to have seen more breakfast items.
The pool area needs IMMEDIATE attention. The PH in the hot tub is way off almost acidic. 6 off the jets are not working. The water in the pool (while clean) also chlorine to water off off. The ceiling in the pool are definitely needs painted. Along with exposed wiring near the breaker in the back corner.
Rooms ar descent. One queen mattress was medium. The other was rock solid and impossible to get comfortable on. The outlets offered no retention and our plug ins kept falling out. Bathroom was nice. A/C Unit could be more quiet.
All around it was good stay.
by A verified traveler
Posted 5 Jun 2024
Friendly staff and great convenient location.
by A verified traveler
Posted 4 Jun 2024
Based on the previous reviews I read, I was anticipating a lot better experience than what I received. Upon arriving very early in the morning after driving 6.5 hours, I was greeted by an empty front desk and snoring coming from the back room. After startling the staff member awake with a phone call, I was rudely greeted and treated with attitude when confirming that the reservation would invove checking out at 11:00 the same morning.
Once we got our key and finally arrived at our room, it wasn't clean from the previous guests. When we called down to inform the staff member at the front desk, she apologized and reassigned us another room. This one was actually cleaned after the previous guests' departure, but it left a lot to be desired.
by A verified traveler from Keezletown
Posted 2 Jun 2024
Bed was pretty firm, not super comfortable. Things were generally pretty clean but the shower had Needed to be replaced and the tub was stained and didn't look very clean though I'm sure that the staff did their best. Breakfast was unimpressive with very limited choices. I wasn't grossed out, but i wasn't impressed either. I guess you get what you pay for. Most of the staff was pleasant though they didn't go out of their way for much. It was all pretty meh.
by A verified traveler
Posted 2 Jun 2024
by A verified traveler
Posted 2 Jun 2024
Best hotel I’ve stayed at so far in VA, staff were nice and check in did not take long at all. Only complaint would be need new pillows and a full blackout curtain in room, but as a nightshift nurse the environment was good overall for day sleeping.
by A verified traveler
Posted 1 Jun 2024
Close to attractions, restaurants and had stations.
by A verified traveler
Posted 1 Jun 2024
Good value
by A verified traveler from Alexandria
Posted 28 May 2024
The property looked tired.
by A verified traveler
Posted 28 May 2024
carpets in hallway and bedrooms little bit dirty and old.
