Ratings based on 1,027 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 May 2024
Great customer service! Mattress on bed was worn-out. So much so, that the mattress has one side significantly lower than the other which made getting comfortable a challenge, and greatly affects quality of sleep.
by A verified traveler
Posted 15 May 2024
No hot water for tea,
one of light bulb was in the room .
the room was not clean when i checked in and on washcloth was hanging in the shower.
Breakfast was very limited with a very poor quality.
few times the elevator was not working and didn’t inform us or put a sign on it.
by A verified traveler
Posted 13 May 2024
Reasonably priced. Quiet rooms. Lots of weed smell in hallways.
by A verified traveler
Posted 12 May 2024
Everything we needed for our stay. Thank you!!
by A verified traveler
Posted 10 May 2024
I didn't like my stay at the hotel, the room was dirty and a lot of noise at night.
by A verified traveler
Posted 9 May 2024
Great location. Good price for the stay. Restaurants near by you can walk to. This hotel could use an upgrade. I would stay here again.
by A verified traveler
Posted 5 May 2024
A bit noisy. Standard limited choices for breakfast.
by A verified traveler
Posted 5 May 2024
Staff was friendly and attentive. The rooms need some updating but overall was good for the price.
by A verified traveler
Posted 1 May 2024
Pros:
- there is a continental breakfast
- the staff are friendly
- the location is great
Cons:
- the walls are paper thin. Unfortunately, I was sandwiched between rooms filled with highschoolers (I think it was a band tournament). The first night I was there they were repeatedly slamming doors close and talking so loudly that I heard every word. At 1030 I'd had enough and called the front desk. The manager on duty, promptly handled the problem by telling the room to quiet it down. They did so for the remainder of the stay
- the air conditioner is extremely loud, and during the night it kicks on every 10 minutes. During the day maybe 4 times every hour. It was hard to watch TV when the air-conditioning was running
- the TV didn't have program feature/guide that allowed you to preview what was playing. The closed captioning bounced around the screen. Whenever you turned on the TV it went to the weather channel. Not the channel you were last watching.
- the stains on the sofa were a bit sketchy. I did not sit on it
by A verified traveler
Posted 1 May 2024
We really enjoyed our night at the Best Western. It was conveniently located for our travels,and it was a little higher end than we are used to staying at. The only problem was that the AC unit was a little noisy and kept my wife awake. Also the breakfast was mediocre.
