Ratings based on 601 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
Nice quality facility. Basic everything but clean and comfortable. Beds were comfy.
Selected this location based on it having pool and hot tub. Pool was closed/out of order and the hot tub had a crazy amount of suds/foam being generated so didnt go in. Front desk was great.
Waffels at continental breaky were decent.
Comment from Hotel Management
3 May 2024 by BWWL Assistant Mgr. , Hotel Management
Thank you for your review and will share your feedback our Maintenance Team for follow-up. We hope that you will consider staying with us again, here at the Best Western Williams Lake Hotel
by A verified traveler
Posted 27 Apr 2024
Pool was closed. Mold in bathroom tub. Smokey smell in room. Smelled really bad in the elevator. Main lobby was beautiful and clean but the hotel room was not. Had a Smokey smell and felt like the 80s. Turned on the heater and it instantly smelt like something burning. Was one of the most expensive hotels in the area but we were happy to pay more bc the photos made the rooms look nice. Next time we will stay elsewhere.
Comment from Hotel Management
27 Apr 2024 by BWWL Assistant Mgr. , Hotel Management
We sincerely apologize for your experience at our property. Your comments will be shared with our Management Team for immediate follow-up with Housekeeping/Maintenance Teams. We hope that you will consider staying at the Best Western Williams Lake Hotel and allowing us to show you a superior stay...
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
26 Apr 2024 by BWWL Assistant Mgr. , Hotel Management
Thank you for your review and we look forward to your next stay with us, here at the Best Western Williams Lake Hotel
by A verified traveler
Posted 3 Apr 2024
liked high ceilings and back door exit-room size was great and the bar area.
Comment from Hotel Management
5 Apr 2024 by BWWL Assistant Mgr. , Hotel Management
Thank you for your review and we thank you for your business and look forward to your next stay with us, here at the Best Western Williams Lake Hotel
by A verified traveler
Posted 3 Apr 2024
Comment from Hotel Management
26 Apr 2024 by BWWL Assistant Mgr. , Hotel Management
Thank you for your review and we look forward to your next stay with us, here at the Best Western Williams Lake Hotel
by A verified traveler
Posted 2 Apr 2024
It’s ok
Comment from Hotel Management
5 Apr 2024 by BWWL Assistant Mgr. , Hotel Management
Thank you for your review and we thank you for your business and look forward to your next stay with us, here at the Best Western Williams Lake Hotel
by A verified traveler
Posted 2 Apr 2024
Comment from Hotel Management
5 Apr 2024 by BWWL Assistant Mgr. , Hotel Management
Thank you for your review and we thank you for your business and look forward to your next stay with us, here at the Best Western Williams Lake Hotel
by A verified traveler
Posted 1 Apr 2024
Was decent enought, switched to this hotel for the pool just to find out the pool was closed for some unknown reason. Sucks because it was double the price of the hotel i originally booked.
Comment from Hotel Management
5 Apr 2024 by BWWL Assistant Mgr. , Hotel Management
Thank you for your review and we sincerely apologize for our pool not being open during your stay and we are making efforts to re-open the pool as soon as we are able...
by A verified traveler
Posted 17 Mar 2024
Great stay, easy, convenient and a great hot breakfast!
Comment from Hotel Management
18 Mar 2024 by BWWL Assistant Mgr, Hotel Management
Thank you for your kind review and we look forward to your next stay with us, here at the Best Western Williams Lake Hotel
by A verified traveler
Posted 15 Mar 2024
Clean and quiet!!
Comment from Hotel Management
15 Mar 2024 by BWWL Assistant Mgr., Hotel Management
Thank you for your review and we look forward to your next stay with us, here at the Best Western Williams Lake Hotel
