Ratings based on 10 Verified Reviews
4.6 Room cleanliness
5.0 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
I’m quite happy with my stay at Handelskade City. Easy to communicate with the staff from Handelskade, quick response time. I would recommend Handelskade City Suites!
Comment from Hotel Management
29 May 2024 by Mart, Hotel Management
Dear Webster,Thank you for your positive 4/5 review! We're pleased to hear that you had a good stay at Handelskade City and found our staff easy to communicate with, with quick response times. Your recommendation means a lot to us.We look forward to welcoming you back in the future!Sunny regards,Mart BeerlingCustomer Success Agent
by A verified traveler
Posted 16 Jan 2024
The side door access is hard to get opened. You need to kick the bottom of the door when it does it to open it. The bathroom sometimes has a smell of sewage. Other than that, everything else is good.
Comment from Hotel Management
17 Jan 2024 by Mart Beerling, Hotel Management
Dear Hang,Thank you for your review, and we appreciate your feedback regarding the side door and the bathroom odor. We apologize for any inconvenience these issues may have caused during your stay. We have taken note of your concerns and have already addressed them to ensure a more comfortable experience for our guests in the future.If you ever decide to stay with us again, we hope to provide an even better experience.Warm regards,Mart BeerlingCustomer Success Agent
by A verified traveler
Posted 13 Jan 2024
Comment from Hotel Management
17 Jan 2024 by Mart Beerling, Hotel Management
Dear Jaime,Thank you for taking the time to leave a review of your stay. Your feedback is important to us, and we appreciate your comments. If there are specific concerns or suggestions you'd like to share, please feel free to let us know so that we can continue to improve our services for our guests.Warm regards,Mart BeerlingCustomer Success Agent
by A verified traveler
Posted 29 Dec 2023 on Travelocity
Property was nice but beds only came with 1 sheet, owners charge if you go over a certain amount of KWH for electricity. Icemaker was broken and entry doors were broken so there were some safety concerns. Lots of noise from the shops and restaurant below that played music until midnight or later on the weekends. Could not control AC in the bedroom. Informed owners of all these issues and they sent us 1 uncleaned duvet, never addressing the remaining issues.
Comment from Hotel Management
17 Jan 2024 by Mart Beerling, Hotel Management
Dear Ronald,We appreciate your feedback and apologize for the inconveniences you encountered during your stay. Your comments are important to us, and we'd like to address some of the concerns you've raised.Regarding electricity usage, we provide a generous allowance per day, but we encourage guests to be mindful of their consumption due to the high cost of electricity in Curacao and for environmental reasons.We regret any issues you faced with the bedsheets, broken icemaker, and entry doors. We strive to address maintenance concerns promptly, but it appears that some of these were not resolved during your stay, and for that, we apologize.The noise from the shops and restaurants in the center of the city is indeed a characteristic of staying in this vibrant area. We understand that it can be disruptive for some guests.We're sorry that your concerns were not fully addressed during your stay, and we will use your feedback to improve our services for future guests. If you decide to stay with us again, we will make every effort to provide a more enjoyable experience.Warm regards,Mart BeerlingCustomer Success Agent
by A verified traveler from Methuen
Posted 23 Sep 2023
Comment from Hotel Management
25 Oct 2023 by Mart, Hotel Management
Dear David,Thank you for taking the time to leave us a 5-star review! We're thrilled to hear that you had a wonderful experience during your stay. If there's anything specific you enjoyed or if you have any feedback you'd like to share, please feel free to let us know. We value your input and hope to welcome you back in the future.Warm regards,Mart BeerlingCustomer Success Agent
by A verified traveler
Posted 5 Aug 2023
The property was clean and instructions for check-in and check-out were very clear. The 3 bed and 3 bath is actually a 2.5 bath which I wish was made clear. The location of the apartment is great and is located in one of the picturesque buildings when you search Punda. The 3 bed 3 bath is in the front of the building which has a balcony with views of the Emma Bridge.
Comment from Hotel Management
25 Oct 2023 by Mart, Hotel Management
Dear Joanne,Thank you for your positive feedback and for choosing to stay with us! We're delighted to hear that you found the property clean and our check-in/check-out instructions clear. We appreciate your feedback regarding the number of bathrooms and will work on making this information clearer for future guests.We're pleased to know you enjoyed the location and the picturesque views of the Emma Bridge from the balcony. If you ever plan to visit again, please don't hesitate to reach out. We'd love to host you once more!Warm regards,Mart BeerlingCustomer Success Agent
by A verified traveler
Great apartment! Great location!
Posted 31 May 2023 on HotelsLoved this apartment! It was inviting and convenient. There is an elevator (although the description says no elevator). The location was amazing and we had no trouble finding convenient parking. Only issue was the shower drain — that needs some work. We will stay there again.
Comment from Hotel Management
8 Jun 2023 by Debrienne, Hotel Management
Hi Tracy, Thank you for your review. We really appreciate you posting a nice review. We super like that you indicated that you had a nice stay. Thank you for indicating a tip that we can work on.Kind regards, Debrienne
by A verified traveler
Posted 9 Feb 2023
The property and management personnel were truly excellent. The location was pleasing and the suite was nicely configured with all the needed amenities. Except fo a bit of a walk for parking, this property was near perfect. Would definitely recommend.
Comment from Hotel Management
23 Feb 2023 by Debrienne, Hotel Management
Hi Thomas, Thank you for your review. Glad you enjoyed it and that the venue was to your liking! We hope to host you again.Kind regards, Debrienne
by A verified traveler
Posted 2 Sep 2022
I like modern interior
I dislike dirty looking exterior walls and that there is no sign stating advertised name of the apartments.
I also didn't like that as an English speaker, instructions for appliances are in Dutch and no demonstration on their use was given.
Comment from Hotel Management
6 Sep 2022 by Debrienne, Hotel Management
Hi Beverly , Super thanks for your review!Glad you enjoyed the apartment. Thank you for the points of improvement you pointed out !We will definitely work on them. We hope to host you again in the future. Kind regards, Debrienne
by A verified traveler
Posted 6 Aug 2022
We stayed for a week and had a two bedroom apartment. We had a wonderful time and was very comfortable and felt at home in this apartment. We had everything we needed, kitchen, washer and dryer included. The apartment is walking distance to a market (where you can buy fresh fish, vegetables and fruits), bakery, grocery and the shopping area. We also requested a late checkout, as our flight was at 5:30pm, they were very accommodating, I paid $20.00 and stayed until 2:00pm. Our stay at this apartment and Curaçao was great and will not hesitate to stay here again.
Comment from Hotel Management
8 Aug 2022 by Debrienne, Hotel Management
Hi Shantel,
Thank you so much for your positive review!
Super nice that you had a good time.
We hope to host you and your family again in the future.
Best regards,
Debrienne
