Ratings based on 177 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jun 2024
Best view in heart of town. Only parling in an area with less visibility
by A verified traveler from Tobago
Posted 2 Jun 2024
by A verified traveler from Ruislip
Posted 11 May 2024
The stay was great, it was very convenient walk to the Willemstad and places around. So nice staff, will definitely consider staying here again
by A verified traveler
Posted 4 May 2024
The hotel is in a very convenient location from most attractions. Very easy to get around
Comment from Hotel Management
8 May 2024 by Brion City Hotel Curacao, Hotel Management
Dear Marisa,Thank you for taking the time to share your feedback with us! We're glad to hear that you found our hotel's location very convenient for accessing the attractions. Making it easy for our guests to get around and explore the area is always a top priority for us.If there's anything specific you feel we could improve upon to make your experience even better next time, please don't hesitate to let us know. We truly value your input.We hope to have the pleasure of welcoming you back to Brion City Hotel for another great stay in the future!Warm regards,
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
8 May 2024 by Brion City Hotel Curacao, Hotel Management
Dear Joanna,Thank you so much for your wonderful rating! We're thrilled to hear that you had a fantastic experience at Brion City Hotel. Your satisfaction is our top priority, and we're delighted that we could provide you with a five-star stay.We look forward to welcoming you back for another excellent experience in the future!Warm regards,
by A verified traveler
Posted 18 Apr 2024
Bed was too hard and 🚽 had an unpleasant smell.
Comment from Hotel Management
19 Apr 2024 by Brion City Hotel Curacao, Hotel Management
Hi Zuoye,Thank you for sharing your feedback with us.We're sorry to hear that your experience at Brion City Hotel fell short of your expectations. Your comfort and satisfaction are important to us, and we apologize for any inconvenience caused by the firmness of the bed and any unpleasant smell in the bathroom.As explained to you in person, we take your comments seriously and therefore we have already addressed the issue with the bathroom smell since when you was in house. We hope to have the opportunity to welcome you back for a better experience.Warm regards,
by A verified traveler
Posted 25 Mar 2024
We did not stay here. They gave the roo. To another family. We went to another establishment. The room had a strong smell of bleach.
Comment from Hotel Management
27 Mar 2024 by Brion City Hotel Curacao, Hotel Management
Dear Janette,Thank you for sharing your feedback with us, although we're truly sorry to hear about your experience.Regarding the strong smell of bleach in the room, we apologize for any discomfort this may have caused. Our housekeeping team takes great care to ensure that all rooms are thoroughly cleaned and sanitized, but it seems that we may have used an excessive amount of bleach in this case.We understand the importance of a pleasant stay, and we regret that we were unable to provide that for you on this occasion. Rest assured, we will address this matter with our housekeeping staff to prevent it from happening again in the future, as this is certainly not the experience we strive to provide for our guests.If there's anything we can do to make it right or if you'd like to discuss your experience further, please don't hesitate to reach out to us directly.Once again, we apologize for any inconvenience and hope to have the opportunity to welcome you back for a much-improved experience in the future.Warm regards,
by A verified traveler
Posted 24 Mar 2024
A great location for a great price. We spent majority of our time downtown so this was a great location for us
Comment from Hotel Management
27 Mar 2024 by Brion City Hotel Curacao, Hotel Management
Dear Todd,Thank you so much for your wonderful review! We're thrilled to hear that you found our hotel to be in a great location at a great price. It's fantastic to know that our central location suited your needs perfectly, especially since you spent most of your time downtown.We're grateful for your kind words and hope to welcome you back again soon for another enjoyable stay!Warm regards,
by A verified traveler
Posted 9 Mar 2024
Nice hotel with great location and nice rooms but it needs some more work and upkeep. Room closets have no shelves or drawers to place cloths. Bathroom fan not working. No power outlets near bed stand. Asked for room with 1 king. Got room with two queens.
Comment from Hotel Management
15 Mar 2024 by Brion City Hotel Curacao, Hotel Management
Dear Marco,Thank you for choosing Brion City Hotel and for taking the time to share your feedback. We're glad to hear that you appreciated our great location and comfortable rooms.We apologize for any inconvenience you experienced during your stay. Your feedback regarding the room amenities and maintenance issues has been duly noted, and we will certainly address these areas to ensure a more pleasant experience for our guests.Regarding your room assignment, we're sorry for any confusion. Rest assured, you were actually given a complimentary room upgrade . However, we regret if this did not meet your expectations.We appreciate your valuable feedback, and we hope to have the opportunity to welcome you back for an improved experience in the future.Warm regards,
by A verified traveler
Posted 5 Mar 2024
Right in the heart of town near all kinds of restaurants. Easy parking and quick on and off to the main road to travel anywhere you want. It can be loud until a little after 10 facing the bridge but not a big issue. They also provide beach towels which was incredibly useful. Free and early breakfast saved us a ton of money and let us get out before the sun was too intense.
Comment from Hotel Management
7 Mar 2024 by Brion City Hotel Curacao, Hotel Management
Dear Kyle,Thank you for taking the time to leave us such a glowing review and for rating us a perfect 5 out of 5! We're delighted to hear that you enjoyed your stay with us.Our central location is indeed one of our highlights, offering easy access to a variety of restaurants, shops, mural arts, museums, and much more. Additionally, we take pride in providing our guests with a safe parking lot, ensuring convenience during their stay.We apologize for any noise you might have experienced. As you mentioned, being centrally located means that there can be some city noise, as we're right in the heart of all the activities. However, we're pleased it didn't significantly impact your stay, as you've still fully immerse yourself in the island city experience.Lastly, providing beach towels and a complimentary breakfast are just a couple of the ways we strive to enhance our guests' experiences, and we're thrilled to hear that we've succeeded in doing so!We truly hope to have the opportunity to welcome you back for another fantastic stay in the future!
