Ratings based on 993 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 May 2024
They forgot to put toiletries in room. Also there were huge potholes on road leading up to hotel. They really need to repair.
by A verified traveler
Posted 4 May 2024
Front desk staff was excellent
by A verified traveler
Posted 30 Apr 2024
good
by A verified traveler
Posted 30 Apr 2024
The front desk staff were super nice, the breakfast was lovely, the main foyer was beautiful. The room was also okay. The washroom was quite great as well. Noise levels were lovely even with ongoing renos. Could not hear anyone next door. The shower was a bit confusing to start, but the water pressure was great after we got the handle on it. Would have loved if the AC unit fan actually stayed on when we pressed the continuously on button, but not the end of the world. Driveway up the hotel was a bit rough, many large pot holes, but the view once at the top of the sunset over the mountains was lovely.
by A verified traveler
Posted 22 Apr 2024
by A verified traveler
Posted 19 Apr 2024
The property is being renovated and was not disclosed when I made the reservation. It kinda a mess!
by A verified traveler
Posted 14 Apr 2024
by A verified traveler
Posted 9 Apr 2024
by A verified traveler
Posted 29 Mar 2024
by A verified traveler from Chaska
Posted 18 Mar 2024
Not once was there any mention that this hotel was going through renovations. And to be honest, it did not look like anything was happening quickly to fix this. This room was probably the worst room I have ever stayed in. The carpet was ripped, wallpaper coming down, holes in the wall, holes where the shower curtain rod was replaced....(the list goes on). The only good spot was the staff was friendly.
