Ratings based on 170 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
The rooms were a bit dated. The key cards stopped working and had to be reprogrammed every day which was annoying. My sister didn’t have hot water for 6 out of the 7 days we stayed and reception promised to resolve it but didn’t. My sister asked for her room not to be cleaned as she didn’t want her stuff being moved around but they cleaned 6 out of the 7 days even though they were reminded every day. Bit of a shame really that the promises made weren’t honoured
by A verified traveler
Wouldn’t recommend
Posted 8 Feb 2024 on HotelsAvoid if possible. Needs investment also staff training. A positive is that it’s a good location and has a pleasant pool
by A verified traveler
Posted 8 Feb 2024
by A verified traveler
Posted 7 Feb 2024 on Hotels
by A verified traveler
Posted 5 Feb 2024 on Hotels
by A verified traveler from Portland
Posted 30 Jan 2024
Q
by A verified traveler
Posted 29 Nov 2023
My business and I use this Hotel at least 2 - 3 nights a month. The Hotel is generally great and staff friendly except this time. It is unreal how one person can make such a difference, and will contribute to your business decisions going forward. I made the mistake of asking for 2 rooms to be processed through one transaction and the utter bad attitude and generally reprehensible behaviour received from Olivia at the front desk was a true reflection of an individual that should not be in Hospitality!!! Unfortunate that one individual can ruin an otherwise great experience and ensure no future business to the hotel.
by A verified traveler
Posted 4 Nov 2023
by A verified traveler
Posted 24 Jun 2023 on Hotels
by A verified traveler
Posted 24 May 2023
Service was excellent and common spaces are very smart and well-maintained. The room itself was a little tired and in need of some paint. In my aunt's room (103) the shower drain was blocked.
