Ratings based on 526 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.2 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2023
Nice hotel for the money
by A verified traveler
Posted 26 Apr 2023
Owners very nice and helpful. Surprisingly quiet since they were in the middle of renovations. Comfy bed, lots of room in the room, good location
Comment from Hotel Management
26 Apr 2023 by Management, Hotel Management
Thank you for your feedback. Hope to see you again after the renovations
by A verified traveler
Posted 24 Apr 2023
It was very unprofessional and poor customer service to cancel a reservation made on Expedia due to maintenance on the day of check-in after 3pm check-in time. We were coming from out of state for a family wedding, and to call and say our room was under maintenance last minute and the hotel canceling our reservation, put us in the position of spending double on a room for 2 nights somewhere else. It was very obvious that our room was given to someone else. We were VERY disappointed.
Comment from Hotel Management
24 Apr 2023 by MANAGEMENT, Hotel Management
We apologize for this inconvenience and thank you for your feedback.
by A verified traveler
Posted 11 Apr 2023
This property is currently being renovated so there are some exceptions. However, I don’t know why people are allowed to stay here. Our hotel was completely disgusting, the bath tub was falling apart. There were tiles missing from the ceiling, the side door of the hotel was open the whole night (anyone could’ve gotten in), the carpet was nasty, some hotel rooms were completely torn up (no walls, no floors, no ceiling). I didn’t really feel safe in my own room. We could barely shower because the tub was brown and there was a huge water spot leaking through the ceiling above the tub. We didn’t know the place was being renovated until after we booked the hotel. There weren’t any staff members around at all and breakfast was not offered even though it said it was included.
Comment from Hotel Management
12 Apr 2023 by Management, Hotel Management
We apologize for any inconvenience that you had to endure during your stay. Thank you for your feedback
by A verified traveler
Fine as a crash pad
Posted 10 Apr 2023 on HotelsThe room was OK, the bed was clean and comfortable. Water pressure was great, so the shower was good.
The renovations are in full swing, the clerk said they were closing down soon for a month or 2 to finish. It was fine for one night.
Comment from Hotel Management
12 Apr 2023 by Management, Hotel Management
Thank you for your feedback
by A verified traveler
Posted 23 Mar 2023 on Hotels
Comment from Hotel Management
25 Mar 2023 by MANAGEMENT, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 10 Mar 2023
Property is being remodeled yet open for rental & still charging normal price. Was notified after renting and Expedia did not warn us. Could have stayed at nicer motel for same price. Entry has couch & coffee pot, & boxes in construction zone. Hall is wrapped in plastic shearing with Sheetrock dust on the floors and carpet missing. Parking area is filled with shipping containers for storage.
Comment from Hotel Management
20 Mar 2023 by Management, Hotel Management
We apologize for this inconvenience you had to endure during your stay. Thank you for your feedback.
by A verified traveler
Posted 7 Mar 2023 on Orbitz
My family and I were in town for the NAIA Nationals. The rates were reasonable for a two queen bed room.
As the motel is undergoing renovation, I expected a lot more noise and dust honestly, but they sectioned off parts of the motel. I could not hear the work being done.
My disappointment came as there was no breakfast available although it is listed as included in the rates. We typically like to stay at motels we can grab breakfast on the way out as we are usually short of time.
Communication could be better as I got no response to an email I sent asking about the possibility of an extra rollaway bed or sofa bed in case another family member was free for the visit. I called a couple days later and was able to speak with someone.
They did tell me they would be closing for a couple months to complete the renovations.
I would recommend that they man the front desk better as each time I came by, no one was there and had to ring for service each time.
Comment from Hotel Management
7 Mar 2023 by Management, Hotel Management
We Apologize for the inconvenience you had to Endure during your stay with us. Thank you for your Feedback.
by A verified traveler
Posted 6 Mar 2023
Comment from Hotel Management
5 Apr 2023 by MANAGEMENT, Hotel Management
Thank you for your feedback
by A verified traveler
Posted 5 Mar 2023
So much construction going on there is no way this is safe for guests. Room was old and filthy with the toilet broken, there seems to be homeless people regularly patrolling the parking lot tlfor garbage. Staff was nice but this place needs to shut down.
Comment from Hotel Management
10 Mar 2023 by Management, Hotel Management
We apologize for this inconvenience you had to endure during your stay. Thank you for your feedback.
