Ratings based on 965 Verified Reviews
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jun 2024
Needs breakfast
Comment from Hotel Management
16 Jun 2024 by Oshane RediResponse Specialist , Hotel Management
Dear Tevin, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN AND CONFERENCE CENTER WICHITA AIRPORT. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. I do hope that you will return to our hotel, or any of our other brand locations in the future. Sincerely,Oshane Red Roof ManagementRediResponse Specialist
by A verified traveler
Posted 15 Jun 2024
Needs breakfast
Comment from Hotel Management
16 Jun 2024 by Oshane RediResponse Specialist , Hotel Management
Dear Tevin, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN AND CONFERENCE CENTER WICHITA AIRPORT. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. I do hope that you will return to our hotel, or any of our other brand locations in the future. Sincerely,Oshane Red Roof ManagementRediResponse Specialist
by A verified traveler
Posted 15 Jun 2024
Needs breakfast
Comment from Hotel Management
16 Jun 2024 by Oshane RediResponse Specialist , Hotel Management
Dear Tevin, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN AND CONFERENCE CENTER WICHITA AIRPORT. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. I do hope that you will return to our hotel, or any of our other brand locations in the future. Sincerely,Oshane Red Roof ManagementRediResponse Specialist
by A verified traveler
Posted 14 Jun 2024
My reservation was for a superior room but i got the worst room on property and i paid more than what i reserved room for .i brought it up to the man who checked me in and he lied and told me i got an b upgraded room at a discount.Lied to me..he is brand new here so he must not realize this my favorite place to stay. I usually very happy with staff here. But this time around i got beat..
by A verified traveler
Posted 2 Jun 2024
Comment from Hotel Management
3 Jun 2024 by Nishaye RediResponse Specialist, Hotel Management
Hello Jeremie, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Conference Center Wichita Airport and I appreciate your 3/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 31 May 2024
Great place to stay when flying out. Free parking. Shuttle is 24/7. Staff is wonderful. Hotel is dated but clean.
Comment from Hotel Management
1 Jun 2024 by Nishaye RediResponse Specialist, Hotel Management
Hello Nedra, Thank you for taking the time to tell us details about your experience at the Red Roof Inn & Conference Center Wichita Airport. We appreciate you taking the time to share your feedback, most especially the comments you made about the staff, the cleanliness and the shuttle service, prompting your 5/5 score. It's important for us to impress our guests and your comments will make this goal that much more attainable. Our Red Roof team hope to see you again soon, and hopefully to impress you with our ongoing improvements.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 31 May 2024
The place was not fit to stay in and was terribly unsafe. I would not recommend it to my worst enemy.
Comment from Hotel Management
1 Jun 2024 by Nishaye RediResponse Specialist, Hotel Management
Hello Greg, Thank you for writing to us about your recent stay at our hotel Red Roof Inn & Conference Center Wichita Airport. We are utterly disappointed to learn that your visit was less than satisfactory. Please accept our humblest apologies as this is nowhere near the standard we strive to uphold. I'll bring these matters to management's attention for further review. We ask that you give us another opportunity to make a better impression on your next visit to one of our Red Roof locations.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 26 May 2024
by A verified traveler
Posted 22 May 2024
Bigger rooms clean comfortable beds very friendly staff. Only downfall is the building could use a remodel
Comment from Hotel Management
24 May 2024 by Toni-Ann RediResponse Specialist, Hotel Management
Dear Joel,Thank you for taking the time to tell us about your experience at the RED ROOF INN AND CONFERENCE CENTER WICHITA AIRPORT. It is great to see that the spaciousness of your room, alongside our friendly staff and comfortable beds were the highlights of your stay. However, you've expressed that you felt our hotel needed to be remodeled. We thank you for this suggestion, as we will use your comments to improve the quality of our services in the future. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 21 May 2024
Very quiet staff very friendly
Comment from Hotel Management
22 May 2024 by Sharma RediResponse Specialist, Hotel Management
Thank you for taking the time to write about experience at the RED ROOF INN AND CONFERENCE CENTER WICHITA AIRPORT. Robert, I am happy to hear that you found our hotel to be very quiet and our staff to be very friendly. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Robert, and can't wait to see you back at Red Roof soon, where we can continue to offer you a very quiet stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist
