Ratings based on 698 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Winchester
Posted 17 Jun 2024
We liked the location, and we felt safe staying here!
Comment from Hotel Management
18 Jun 2024 by Archana Patel, Hotel Management
Thank you for leaving a review. We’re so glad you were able to visit us at Holiday Inn Express. Our team is always working to offer the best service to our guests. We hope you stay with us in future.
by A verified traveler
Posted 31 May 2024
The property was very clean quiet and comfortable. The bed was so amazing and soft. I will definitely stay there in the future.
Comment from Hotel Management
17 Jun 2024 by Archana Patel, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
by A verified traveler
Posted 28 May 2024
Safe, quiet, friendly staff
Comment from Hotel Management
29 May 2024 by Archana Patel, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
by A verified traveler
Posted 18 May 2024
The property was set back away from traffic which made it quiet and nice.
Comment from Hotel Management
21 May 2024 by Archana Patel, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
by A verified traveler
Posted 10 May 2024
Clean
Comment from Hotel Management
15 May 2024 by Archana Patel, Hotel Management
Thank you for sharing a review of your recent experience. Our team here at Holiday Inn Express in Maize is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
by A verified traveler
Posted 30 Apr 2024
Safe and convenient. Near shopping and restaurants. Staff was very nice and the rooms were very clean.
Comment from Hotel Management
7 May 2024 by Archana Patel, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback
by A verified traveler from Ulysses
Posted 30 Apr 2024
Comment from Hotel Management
7 May 2024 by Archana Patel, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback
by A verified traveler
Posted 29 Apr 2024
Would definitely stay here again. Great breakfast, clean room, kind people.
Comment from Hotel Management
29 Apr 2024 by Archana Patel, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
by A verified traveler
Posted 26 Apr 2024
Comfortable king size bed. Shower on third floor had very low water pressure. Hot tub next to pool takes a few tries to get the jets going but wow there was way too chlorine in it making our eyes water and uncomfortable to keep our eyes open.
Breakfast was tasty however they need to watch use by dates for the milk cartons. 11 days past the date so yes I had a sip of sour milk and hadn’t noticed the date til after the sip. Yuck! Not sure the kitchen staff understood when I was trying to explain about the milk.
Would stay here again. Friendly front desk staff and everything was clean. Reasonable price for a king suite.
Comment from Hotel Management
29 Apr 2024 by Archana Patel, Hotel Management
Thank you for bringing these concerns to our attention. I regret that your experience did not meet your expectations and have shared your feedback with our team. My hope is that all our guests experience a relaxing and peaceful stay, and I am very sorry that this wasn’t your experience. It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.
by A verified traveler
Posted 25 Apr 2024
Comment from Hotel Management
29 Apr 2024 by Archana Patel, Hotel Management
Thank you for taking the time to provide valuable feedback about our service. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves
