Ratings based on 948 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
we loved the king suite at an affordable price, we want that room again 212
Blessings
Comment from Hotel Management
14 May 2024 by John C, Hotel Management
Kim, Thank you for staying with us and we are so happy that you had such an excellent experience while here!We look forward to giving you the same amazing service the next time you are traveling through the Wichita/Mulvane area.
by A verified traveler
Posted 13 May 2024
The room smelled so bad. You had to pay a toll right before getting to hotel.
Comment from Hotel Management
14 May 2024 by John C, Hotel Management
Nicole,Thank you for staying with us and taking time to leave us your feedback. We are sorry about the inconveniences you experienced and as far as the issue with your room, we will be sure to take steps to avoid you or anyone else having to experience odor issues and hope we get the opportunity to serve you again in the future
by A verified traveler
Posted 9 May 2024
Great staff.
Comment from Hotel Management
10 May 2024 by Stephanie, Hotel Management
Hello, NickiWe appreciate you taking time out of your busy day to leave your stellar review of your recent stay with us here at the Hampton Inn connected to the Kansas Star Casino. We value and appreciate our guest's feedback! I will let the team know that you enjoyed your interaction with them!
by A verified traveler
Posted 9 May 2024
Parking isn't very close to the entrance. Especially when the hotel is busy and then you have to park and walk even further away. Quality of places to eat isn't very good. Rooms were great.
Comment from Hotel Management
10 May 2024 by Stephanie, Hotel Management
Hello, JerryThank you for taking the time to review your recent stay with us here at the Hampton Inn connected to the Kansas Star Casino. We are very pleased to see that you enjoyed your room! We do have a very large parking lot, I am very sorry for the inconvenience of the long walking distance. I do hope to welcome you back the next time that your travels bring you back to the Wichita/Mulvane area.
by A verified traveler
Posted 6 May 2024
Dirty room
Comment from Hotel Management
6 May 2024 by Stephanie, Hotel Management
Dear Michaela, We appreciate you taking the time to give us the latest impression of the stay with us here at the Hampton Inn connected to the Kansas Star Casino. It is surely a matter of concern for us to know that your stay did not match up to the quality that we strive to offer to our guests at all times. We apologize for the dissonance faced. We do hear your suggestions for improvement and I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. But we assure you that the necessary corrective action would be taken in this regard for eliminating the glitch from cropping up again. The onus is on us and we have taken note of your valuable feedback which will definitely be passed on to our staff for making the necessary amends. We request you to give us an opportunity to rectify the wrongs and re-establish credibility with you. While we do regret the inconvenience caused to you and express our sincere apologies for the same, we assure you that we’ll look into it and do the needful. We hope to be able to match up to your expectations in the future!
by A verified traveler
Posted 5 May 2024
Comment from Hotel Management
7 May 2024 by Stephanie, Hotel Management
Dear Gabby, Thank you for taking a moment to leave your rating on your recent stay to the Hampton Inn connected to the Kansas Star Casino. We are sorry to hear your stay did not go has planned. We hope to have the chance to host you again the next time you are in the Wichita/Mulvane area to provide the quality of service we pride ourselves on.
by A verified traveler
Posted 5 May 2024
Comment from Hotel Management
6 May 2024 by Stephanie, Hotel Management
Hello JacquittaWe are pleased to see that you had an outstanding experience with us here at the Hampton Inn connected to the Kansas Star Casino. We know that there are many other options to choose from in the Wichita/Mulvane area and we are thrilled that you chose us! I look forward to serving you again the next time that you are in the area. I hope you have a wonderful day.
by A verified traveler
Posted 3 May 2024
Nice hotel with Casino operations attached.
Comment from Hotel Management
7 May 2024 by Stephanie, Hotel Management
Dear Craig, Thank you for your stellar rating and review. It truly means a lot to have our customers share their positive experiences, especially during this time. Our team has worked hard to ensure quality service. We’d love to welcome you back again next time you’re in the Wichita area.
by A verified traveler
Posted 2 May 2024
It was wonderful
Comment from Hotel Management
3 May 2024 by Stephanie, Hotel Management
Hello AllenThank you so much for taking the time to leave us a rating of your stay with us! We are happy to see that you experience was wonderful! We look forward to the opportunity to welcome you back the net time that you visit us here at the Hampton Inn connected to the Kansas Star Casino!
by A verified traveler
Posted 2 May 2024
Clean, smell nice their associates were courteous & kind
Comment from Hotel Management
2 May 2024 by Max, Hotel Management
We love that you enjoyed your stay with us here at the Hampton Inn and suites next to the Kansas Star casino! Next time you're in the Wichita/Mulvane area, please stop in and see us again!
