Ratings based on 90 Verified Reviews
3.3 Room cleanliness
3.1 Service & staff
2.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Mar 2024
by A verified traveler
Posted 14 Aug 2023
Comment from Hotel Management
3 Sep 2023 by Tracy, Hotel Management
Dear Guest,Thanks for sharing your rating here. We look forward to welcoming you back to our hotel in the future.
by A verified traveler
Posted 4 Aug 2023
Went to check in. No one there to great us. Had to ring a bell. A guy came with a dirty t-shirt on. Was unable to check us in. Said this was just his second day and he didn't know the computer system yet. After waiting several minutes to see if he would be able to check us in (we thought we would give him the benefit of the doubt and check out the room first) my husband finally told him we would just go somewhere else and we left. It was around 8:45 p.m. when we arrived and all the lights were already turned off in the lobby even tho we had reservations. It was not a welcoming or inviting atmosphere. We never did even get to see a room, but based on what I did see I would not recommend this as a family friendly place to stay
Comment from Hotel Management
4 Aug 2023 by Tracy, Hotel Management
Dear Guest,Thank you for your feedback. We regret for any inconvenience caused during your stay. We will investigate the matter instantly and assure that the same will not be repeated. We are assuring to meet your expectations in your future stay.
by A verified traveler
Posted 27 Jul 2023 on Hotels
Comment from Hotel Management
28 Jul 2023 by Tracy, Hotel Management
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!
by A verified traveler
Posted 15 Jul 2023 on Hotels
Comment from Hotel Management
17 Jul 2023 by Tracy, Hotel Management
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!
by A verified traveler
Posted 9 Jul 2023 on Hotels
Comment from Hotel Management
11 Jul 2023 by Tracy, Hotel Management
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!
by A verified traveler
Posted 26 Jun 2023
Clean, comfortable and adequate.
Comment from Hotel Management
27 Jun 2023 by Tracy, Hotel Management
Dear Guest,Thanks for your positive feedback! We're thrilled to hear that you found our accommodations clean, comfortable, and up to par with your needs.
by A verified traveler
Posted 19 Jun 2023 on Hotels
Had to cancel because no one was available to check in when we showed up.
Comment from Hotel Management
21 Jun 2023 by Tracy, Hotel Management
Dear Guest,Thank you for the time to share your feedback. Your reservation has been canceled free of cost and We will investigate the matter instantly and assure you that the same will not be repeated. We are assuring to meet your expectations in your future stay.
by A verified traveler
Posted 14 Jun 2023
We have stayed here several times since our house burned down in March. We have yet to receive a complimentary breakfast as said in the description. Things weren't horribly bad until our last visit there. During check in staff only said one or two words and seemed irritated and annoyed about having to check me in. He put us in a room that was not clean. Something had been spilt on the floor and it was sticky and kind of slimy. The bathtub had not been cleaned and there was visible evidence of roaches on bathtub, sink and top of cabinet where tv and fridge was. The fridge was warm so wasn't able to use it. The microwave was dirty and didn't turn like it wasn't supposed to while cooking food. The door to the room did not latch when closed and looked like someone had broke into the room. Staff tried to to prove us wrong by shutting the door and giving us a dirty look so my boyfriend pushed on the door and it opened and staff walked away. Someone did come fix the door soon after. The staff's niece was standing outside close to our room playing inappropriate music super loud and was yelling and screaming about something she was going through. When I asked her to please turn down the music and to please stop yelling she started yelling at me and telling me she was pregnant, grown and 18 years old and could do whatever she wanted and called me names, threatened me and said she would have us kicked out. I let staff know about it and he took care of it and I didn't see the girl again
Comment from Hotel Management
20 Jun 2023 by lia, Hotel Management
Dear Guest,We value your regular stay in our hotel, your feedback had been taken care of personally and we will investigate this issue and fix it, and also make sure that this will not happen on your next stay.
by A verified traveler
Posted 10 Jun 2023
Comment from Hotel Management
13 Jun 2023 by lia, Hotel Management
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!
