Ratings based on 935 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
The front desk staff is great ! They are good at remembering faces, super friendly and helpful! My go to anytime I need a hotel or want a get away.
Comment from Hotel Management
27 May 2024 by Best Western Plus Wichita West Airport Inn, Hotel Management
We're delighted you had a superior experience with us. It's a pleasure to know how much you enjoyed our facility and tasty breakfast offerings. Thank you for your recommendations, and we look forward to welcoming you again the next time you are in our area!
by A verified traveler
Posted 24 May 2024
It was very clean and quietThere was a lot of High school age kids at the building when we got there.Thought we would hear them but we never did very quiet
Comment from Hotel Management
25 May 2024 by Best Western Plus Wichita West Airport Inn, Hotel Management
Thank you for your feedback and for choosing to stay at our hotel. We appreciate your recommendation and we look forward to having the pleasure of your company again in the future.
by A verified traveler
Posted 24 May 2024
Location is good
Comment from Hotel Management
24 May 2024 by Best Western Plus Wichita West Airport Inn, Hotel Management
Thank you for sharing your experience with us at the Best Western Plus Wichita West Airport Inn. It was a pleasure having you as our guest and we look forward to welcoming you back on your next visit.
by A verified traveler
Posted 22 May 2024
Do not stay here, pre paid for 2 nights , decided to only stay 1 night & hotel manager would not refund me for extra night I did not stay! Very disappointed!
Comment from Hotel Management
23 May 2024 by Best Western Plus Wichita West Airport Inn, Hotel Management
Elizabeth, because you made your reservation through Expedia you have to request your refund through them. We apologize for your inconvenience.
by A verified traveler
Posted 22 May 2024
Staff very accomodating !
Comment from Hotel Management
23 May 2024 by Best Western Plus Wichita West Airport Inn, Hotel Management
Thank you very much for noticing our efforts to make your stay with us a pleasant experience. We look forward to your next visit to the Best Western Plus Wiciita West Airport Inn.
by A verified traveler
Posted 22 May 2024
Nice
Comment from Hotel Management
22 May 2024 by Best Western Plus Wichita West Airport Inn , Hotel Management
We could not be happier that we were able to impress you with our service at the Best Western Plus Wichita West Airport Inn. Thank you for your business, and we look forward to your next visit.
by A verified traveler
Posted 18 May 2024
The breakfast was decent. The room was clean. The building is a bit dated. The area around the hotel is quite dark at night. The big downfall was the temperature of the room. It was a very warm night's sleep and not in a good way. The bathroom had a vent for a fan but had no fan so it gets quite steamy if someone showers or runs a hair dryer.
Comment from Hotel Management
19 May 2024 by Best Western Plus Wichita West Airport Inn, Hotel Management
Thank you for sharing your experience with us and future travelers. It was a pleasure hosting you and we hope to see you soon.
by A verified traveler
Posted 17 May 2024
Just wasn't for me
Comment from Hotel Management
20 May 2024 by Best Western Plus Wichita West Airport Inn, Hotel Management
We're sorry to hear this, Shadonna. Thank you for your feedback.
by A verified traveler
Posted 17 May 2024
It wasnt the best best western. Very dated it had a smell to it the fabuloso was a bit over used lol. It felt very dark and was definitely giving the shinning vibes. Rooms were ok. Bed was comfortable. Toliet and shower were super loud and you could hear upstairs when they used it. Attention to detail is obviously not important as far as cleaning the rooms. It is what it is. Breakfast was good. Good selection of hot food. Staff was friendly. Just needs to be a little cleaner and updated
Comment from Hotel Management
19 May 2024 by Best Western Plus Wichita West Airport Inn, Hotel Management
We appreciate all feedback here and we will use your comments to make necessary improvements. Thank you for being our guest.
by A verified traveler
Posted 17 May 2024
We booked to hotel during a softball tournament. It was perfect for what we needed it for. Be advised there is no laundry services like Expedia states. That was a bummer, I had to wash my daughter’s uniform in the bathtub.
Comment from Hotel Management
20 May 2024 by Best Western Plus Wichita West Airport Inn, Hotel Management
Thank you for being our guest and leaving your feedback. We're happy we were able to meet most of your expectations and we look forward to welcoming you back in the near future.
