Ratings based on 431 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Apr 2024
Muy bueno excelente servicio la gente muy especial
Comment from Hotel Management
23 Apr 2024 by Sri panwa Team, Hotel Management
Dear Khun Karl,Thank you so much for your kind words! We're thrilled to hear that you find our service excellent and great. Your feedback means a lot to us and serves as a great motivator for our team to continue delivering the best service possible.If you ever have any questions or need further assistance, please don't hesitate to reach out. We're always here to help.Thanks again for choosing our service!Best regards,Sri panwa Phuket Team
by A verified traveler
Posted 8 Apr 2024
First I would like to say thank you to Aoy at Baba Pool club breakfast restaurant with her perfect service. She was absolutely amazing and kind. Her service was beyond and made our Phuket trip at Sri Panwa memorable. She took care of us and delivered perfect services. The room was absolutely stunning and the atmosphere was beautiful.
I would have give Sri Panwa 10 stars if I could. It was our first time staying at Sri Panwa and we are looking forward to our next visit. Thank you to everyone who assisted us throughout our stay from Baba Nest, Baba Soul cafe, front desk, hotel’s Tuk Tuk service, Valet, all restaurant, hotel’s bars, and housekeeping. Sri Panwa your staff members were absolutely amazing.
Comment from Hotel Management
20 Apr 2024 by Sri panwa Team, Hotel Management
Dear Khun Chris,Thank you so much for taking the time to share your wonderful experience with us! It truly warms our hearts to hear that Aoy and our team at Sri panwa made your Phuket trip memorable. We are thrilled to know that Aoy's impeccable service and kindness left such a positive impression on you.Your kind words about our accommodations, facilities, and atmosphere mean the world to us. We strive to provide exceptional experiences for all our guests, and it's incredibly rewarding to hear that we succeeded in making your stay unforgettable.I will personally ensure that Aoy and the rest of our team receive the recognition they deserve for their outstanding hospitality. They are truly the heart and soul of Sri panwa.We can't wait to welcome you back for another incredible stay! Please don't hesitate to reach out if there's anything we can do to make your next visit even more special.Warm regards,Sri panwa Team
by A verified traveler
Posted 29 Mar 2024
Great experience
Comment from Hotel Management
30 Mar 2024 by Sri panwa Team, Hotel Management
Dear Khun Henry,We would like to thank you for visiting us and for sharing your experience at Sri panwa Phuket. It is a pleasure to read your feedback and to hear that you enjoyed your stay with us.We look forward welcoming you back once again in the near future.Warm Regards,Sri panwa Phuket Team
by A verified traveler
Posted 18 Mar 2024
Improve the western food restaurant qualities far away delicious level as it changes 5star hotel price. But Thai /local food
And restaurant is good
Buffet Is there?breakfast have a lot of space to improve whatever variety and food tastes
Comment from Hotel Management
18 Mar 2024 by Sri panwa Team, Hotel Management
Dear Khun Ka hung,We would like to thank you for choosing to stay with us at Sri panwa Phuket and for taking the time to bring your experience with us to our attention. Your observations and feedback will help us to improve and we have shared your comments with our team to discuss further. Please kindly accept our apologies that you did not meet your expectations nor our standards at Sri panwa Phuket. We do hope to have the opportunity to welcoming you back in the near future.Warm Regards,Sri panwa Phuket Team
by A verified traveler
Posted 5 Mar 2024
Stayed 1 night for a special occasion therefore it was perfect. Only downfall is location means its not easy to get to or from
Comment from Hotel Management
7 Mar 2024 by Sri panwa Team, Hotel Management
Dear Khun James,Thank you very much for choosing to celebrate your special occasion with us. We're delighted to hear that your experience was perfect and that we could contribute to making your occasion memorable.Your feedback regarding the location is duly noted. We understand that convenience plays a significant role in our guests' overall experience, and we continuously strive to enhance accessibility options for our guests.If there are any specific areas you believe we could improve upon or if you have any suggestions on how we can better assist with transportation arrangements, please don't hesitate to share them with us. Your input is invaluable in helping us refine our services further.Once again, thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back for more special occasions in the future.Warm regards,Sri panwa Phuket Team.
by A verified traveler
Posted 5 Mar 2024
Very impressed by the staff there. They were very attentive. I was pregnant during my stay there. At one point other guests started smoking a cigar in the rooftop bar, before I even noticed the smell, the staff offered to move us to another (better) table to avoid the smoke. I also tripped and scraped my knee, the nearby staff arranged first aid for me right away and they came to assist me within just a couple of minutes and was very professional with the wound care.
Comment from Hotel Management
7 Mar 2024 by Sri panwa Team, Hotel Management
Dear Khun Emiliy,Thank you for choosing to stay with us at Sri panwa Phuket. We are proud to read that our resort and our team has left a lasting impression and that you have enjoyed your stay and get took care of the minor issues like the smoking problem and that you were able to receive first aid quickly . We would also like to thank you for taking the time to write about your experience with us.We are looking forward to your next visit with us.Warm Regards,Sri panwa Phuket Team
by A verified traveler
Posted 25 Jan 2024 on Hotels
Comment from Hotel Management
27 Jan 2024 by sri panwa team, Hotel Management
Dear khun Arthur,Thank you for visiting us at Sri panwa Phuket. We are proud to read that you enjoyed your stay with us.We hope to welcome you back soon again.Warm Regards,Sri panwa Phuket Team
by A verified traveler
Posted 22 Jan 2024 on Hotels
Comment from Hotel Management
27 Jan 2024 by sri panwa team, Hotel Management
Dear khun Muhannad,We would like to thank you for visiting us and for sharing your experience at Sri panwa Phuket. It is a pleasure to read your feedback and to hear that you enjoyed your stay with us.We look forward welcoming you back once again in the near future.Warm Regards,Sri panwa Phuket Team
by A verified traveler from Montreal
Posted 20 Jan 2024
Comment from Hotel Management
10 Feb 2024 by Sri panwa Team, Hotel Management
Dear khun Melvin,Thank you for visiting us at Sri panwa Phuket. We are proud to read that you enjoyed your stay with us.We hope to welcome you back soon again.Warm Regards,Sri panwa Phuket Team
by A verified traveler
Posted 12 Jan 2024
Comment from Hotel Management
18 Jan 2024 by sri panwa team, Hotel Management
Dear khun Ali,Thank you for visiting us at Sri panwa Phuket. We are proud to read that you enjoyed your stay with us.We hope to welcome you back soon again.Warm Regards,Sri panwa Phuket Team
