Ratings based on 671 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Mississauga
Posted 25 May 2024
Spacious and cleanliness
Comment from Hotel Management
28 May 2024 by Hotel Management, Hotel Management
Dear Soobramanien,Thank you so much for your kind review! We're delighted to hear that you enjoyed your stay, and we appreciate your compliments about the cleanliness and comfort of the room, as well as our friendly staff.We apologize for the housekeeping oversight during your stay. This is not the standard we aim for, and we will address this with our team to prevent it from happening in the future. Your feedback is invaluable in helping us improve.We hope to have the pleasure of welcoming you back soon and providing you with an even better experience!
by A verified traveler from Phila
Posted 24 May 2024
Comment from Hotel Management
28 May 2024 by Hotel Management, Hotel Management
Dear Pamela,Thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience at Ramada By Wyndham. Our team works hard to provide excellent service and create a welcoming atmosphere, so your kind words mean a lot to us. We look forward to seeing you again soon!
by A verified traveler
Posted 24 May 2024
Terrible smells in hallways
Comment from Hotel Management
28 May 2024 by Hotel Management, Hotel Management
Greg,Thank you for taking the time to share your feedback. We sincerely apologize for the unpleasant odors you encountered in the hallways. This is certainly not the experience we want our guests to have, and we are taking immediate steps to address this issue.Your comfort and satisfaction are our top priorities, and we regret that we fell short during your stay. We hope you will give us another chance in the future to provide you with a more pleasant experience.Best regards,
by A verified traveler
Posted 24 May 2024
Area was clean. The breakfast is very good. The service was excellent.
Comment from Hotel Management
28 May 2024 by Hotel Management, Hotel Management
Dear Angel,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay and appreciated the cleanliness, our delicious breakfast, and the excellent service from our team.Your kind words mean a lot to us, and we look forward to welcoming you back for another great experience soon!
by A verified traveler
Posted 24 May 2024
Nice and clean
Comment from Hotel Management
28 May 2024 by Hotel Management, Hotel Management
Dear Dharmen,Thank you for the 5-star review! We're delighted to hear that you found our place nice and clean. Your satisfaction is our priority, and we hope to see you again soon!
by A verified traveler
Posted 22 May 2024
Friendly staff easy check in/out.
Comment from Hotel Management
28 May 2024 by Hotel Management, Hotel Management
Brianna,Thank you for the 5-star review! We're thrilled to hear that you had a positive experience with our friendly staff and found the check-in/out process easy. Your satisfaction is important to us, and we hope to welcome you back soon!Best regards,
by A verified traveler
Posted 21 May 2024
It was clean and quiet
Comment from Hotel Management
28 May 2024 by Hotel Management, Hotel Management
Dharshini,Thank you for the 5-star review! We're thrilled to hear that you had a peaceful and clean stay with us. Providing a serene environment is a top priority, and we're delighted that we could meet your expectations. We hope to welcome you back for another enjoyable experience soon!Best regards,
by A verified traveler
Posted 20 May 2024
Customer service at front desk
Comment from Hotel Management
28 May 2024 by Hotel Management, Hotel Management
Dear Maheshwarnath, Thank you for the 5-star review! We're thrilled to hear that you had a peaceful and clean stay with us. Providing a serene environment is a top priority, and we're delighted that we could meet your expectations. We hope to welcome you back for another enjoyable experience soon!
by A verified traveler
Posted 18 May 2024
Comment from Hotel Management
20 May 2024 by Hotel Management, Hotel Management
Dear Xiaoqing,Thank you so much for your glowing five-star review! We're thrilled to hear that you had such a positive experience with us. Our team works hard to provide top-notch service and exceed our customers' expectations, so it's incredibly rewarding to know that we hit the mark with you. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. We look forward to serving you again in the future!
by A verified traveler
Posted 18 May 2024
I stayed at this place for two nights, i had to go out for work related stuff and staff removed all my belongings to storage, lost few items of mine.
Comment from Hotel Management
20 May 2024 by Hotel Management, Hotel Management
Dear Rabbiya,Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience and distress caused by the removal of your belongings and the subsequent loss of some items. This is not reflective of the standards we aim to uphold however you had the room occupied after departure time, check out is at noon. It seems that we didn't have a valid phone number on file to contact you.Our guests' comfort and security are our top priorities, and we deeply regret that we fell short during your stay. We are currently investigating this incident to understand what went wrong and to prevent such issues from occurring in the future.To make this right, please contact us directly at [your contact information] with details of the items that were lost and any other information you can provide. We will do everything in our power to locate your belongings and compensate you for the inconvenience caused.Your feedback is invaluable to us as it helps us improve our services. We hope to have the opportunity to restore your faith in Ramada By Wyndham and provide you with a much better experience in the future.Thank you for bringing this to our attention, and we apologize once again for the trouble you experienced.
