Ratings based on 1,455 Verified Reviews

4.5 out of 5
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Burnaby

This traveler left a rating score only Posted 18 Jun 2024
5 out of 5
by A verified traveler

Posted 17 Jun 2024
The staff is pleasant and courteous
5 out of 5
by A verified traveler

Posted 17 Jun 2024
on the ocean
4 out of 5
by A verified traveler

Posted 16 Jun 2024
We stayed at room 210. Very dark room. Could not open curtains or blinds because there was a walkway RIGHT outside our window. Have stayed many times at this hotel in different rooms and been very happy. This room was awful.
Comment from Hotel Management
18 Jun 2024 by Guest Services, Hotel Management
Hi Jeffrey,We apologize that the room you stayed in recently was not what you were hoping for. We appreciate you taking the time to provide feedback, and hope that your next stay is more enjoyable.
4 out of 5
by A verified traveler

Posted 16 Jun 2024
Beach hotel
5 out of 5
by A verified traveler

Posted 15 Jun 2024
Great
5 out of 5
by A verified traveler

Posted 15 Jun 2024
Great
5 out of 5
by A verified traveler

Posted 14 Jun 2024
We stayed in a suite with a king bed in the west side. It was fabulous! Had a great view of the ocean. Unfortunately my sense is that the ones on the east side could be darker with not much of a view. I’m not sure. The cafe is amazing. Really good food. Muffins fresh from the oven first thing in the morning. Yum!
Comment from Hotel Management
18 Jun 2024 by Guest Services, Hotel Management
Hi Valerie,We are glad you enjoyed your room, and we will pass along your positive feedback to the cafe staff!
5 out of 5
by A verified traveler

Posted 14 Jun 2024
Hotel was nice. Internet was very fast which was a plus for our family. Hotel was right across the street from the beach. All dinning opinions were along the street. Running area along the shore line. The pier was less than a mile from the hotel. Hotel didn’t have a swimming pool, laundry room or gym. No microwave (aside from the upgraded rooms)
Comment from Hotel Management
18 Jun 2024 by Guest Services, Hotel Management
Hi Yolanda, We are so glad that you enjoyed your time here and were able to make use of the nearby restaurants! And while we don't have a pool in the hotel, we actually do have a laundry room and fitness centre. They are located on the ground floor of the hotel, but can be somewhat difficult to locate if you aren't aware that we offer them.
5 out of 5
by A verified traveler

Posted 12 Jun 2024
Excellent