Ratings based on 252 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
Positives:
Very close to Park & Ride making it very easy to travel to & from Whitby
Friendly staff
Negatives:
Very basic continental breakfast selection
Cooked breakfast was average
by A verified traveler
Posted 31 May 2024
We were very impressed by the excellent customer service. Nothing was too much trouble. Laura the manager was superb and we were really impressed with her enthusiasm
The grounds were lovely and there was even a resident peacock!
by A verified traveler
Posted 25 May 2024
Nice friendly staff. The property was well kept. The food was a bit disappointing.
by A verified traveler
Posted 2 May 2024
Used to be a local farm when we grew up in the area, interesting history. Nicely renovated.. In keeping w history and culture of area.
Rooms too hot
Comment from Hotel Management
7 May 2024 by Guest Experience , Hotel Management
Thank you for taking the time to share your feedback. All feedback is welcome, both positive and constructive. Your comments will be passed on to those relevant to be reviewed. We hope to see you again soon.
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Guest Experience , Hotel Management
Thank you for taking the time to rate us. We would love to welcome you back soon.
by A verified traveler
Posted 14 Apr 2024
Fab hotel great food ,, spotless rooms and grounds would definitely recommend 7 mins drive to Whitby harbour or a good 40 mins walk and maybe get a taxi back x also park and ride directly opposite hotel
Comment from Hotel Management
15 Apr 2024 by Guest Experience , Hotel Management
Thank you for your feedback. We would love to welcome you back.
by A verified traveler
Posted 29 Mar 2024
Lovely stay as attending a wedding
Comment from Hotel Management
1 Apr 2024 by Guest Experience , Hotel Management
Thank you for your feedback. We would love to welcome you back.
by A verified traveler
Posted 18 Mar 2024
only problem was getting into town without driving during the period before easter as the bus link is not operating . otherwise its a great place . The staff were very good and couldn't do enough. Room was perfect no complaints.
Comment from Hotel Management
1 Apr 2024 by Guest Experience , Hotel Management
Thank you for your feedback. We would love to welcome you back.
by A verified traveler
Posted 17 Mar 2024
Amazing from start to finish. Friendly staff helpful. Amazing surroundings, immaculate room and stable were beautiful. Breakfast was great.plenty of selection. And freshly cooked. Would definitely stay again. Looking forward to my next stay already .Mr and Mrs Angel
Comment from Hotel Management
18 Mar 2024 by Guest Experience, Hotel Management
Thank you for taking the time to send us your feedback, it’s a pleasure to read such a lovely review.I will ensure the team are in receipt of your kind words and we hope to see you again very soon.
by A verified traveler
Brilliant
Posted 12 Mar 2024 on HotelsGreat overall, highly recommend
Comment from Hotel Management
13 Mar 2024 by Guest Experience, Hotel Management
Thank you for taking the time to post your review. We are so happy that you had a great time with us!
