Ratings based on 223 Verified Reviews
3.9 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Apr 2024
Great location at the back of the village. Coffee, great food, groceries, and short walk to the gondola.
Comment from Hotel Management
16 Apr 2024 by front desk, Hotel Management
Thank-you for staying with us! We appreciate your feedback!
by A verified traveler
Posted 18 Mar 2024
Excellent location, well equipped, and quiet! Would stay again for sure. Only issue was parking; as with most whistler properties the spots are laughably small and I have a small truck and could not fit as there was a truck in adjacent spot and concrete pillar on other side. Had to pay an extra $100 for the “oversized” spot to park my compact pickup. As I was leaving another fellow was repairing his mirror as it hit the concrete pillar. So if you have anything tacmo sized or bigger per prepared to pay and are age for different spot! Other than that excellent property for the price!
Comment from Hotel Management
18 Mar 2024 by Whistler Retreats Management, Hotel Management
Thank-you for your review.
by A verified traveler
Posted 7 Mar 2024
very pleased with the property.. and all the amenities… location… Etc. will definitely stay there again…
George
Comment from Hotel Management
7 Mar 2024 by Whistler Retreats Management, Hotel Management
Thank-you for your review! We're pleased you had a nice stay :)
by A verified traveler
Posted 29 Feb 2024
Whistler Retreats took great care of us during our stay and I wouldn't hesitate to use them again!
Comment from Hotel Management
29 Feb 2024 by Whistler Retreats Management, Hotel Management
Thanks for staying with us! We'd be happy to host you again :)
by A verified traveler
Posted 27 Feb 2024
Unit was good location wise and had all the kitchen amenities needed but the only issue i had was with the mattress was not comfortable at all, i could feel the metals, please upgrade for a better experience.
Comment from Hotel Management
27 Feb 2024 by Whistler Retreats Management, Hotel Management
Thank-you for your review. We appreciate the feedback about your stay.
by A verified traveler
Posted 6 Feb 2024 on Wotif
Everything went well, such a nice, cosy getaway! The only issue was the sink in the kitchen didn’t drain properly when washing dishes and during the day the water would rise up through the drain filling both sinks 1/4 full
Comment from Hotel Management
6 Feb 2024 by Whistler Retreats Management, Hotel Management
Thank-you for your review - we're glad you enjoyed your stay.We've arranged for a plumber to fix the kitchen drain as well :)
by A verified traveler
Posted 5 Feb 2024
Close to the supermarket but not close to the gondola. There was a free shuttle though to the gondola every 15mins so that was good. It was a weird arrangement where you had to take your own garbage to the parking lot, the entry requirements were a new concept for me. You had to race to the lift when buzzed in juggle the door with your luggage etc, so first impressions were 'this is not easy' but given it was the cheapest property in Whistler, I was ultimately happy. With the budget price comes no frills
Comment from Hotel Management
5 Feb 2024 by Whistler Retreats Management, Hotel Management
Thank-you for your feedback. We're pleased you enjoyed your stay!
by A verified traveler
Posted 29 Jan 2024 on Wotif
Very clean and safe and good value for money
Comment from Hotel Management
29 Jan 2024 by Whistler Retreats Management, Hotel Management
Thank-you for your review. We're pleased you had a nice stay!
by A verified traveler
Posted 28 Jan 2024
Comment from Hotel Management
21 Mar 2024 by Whistler Retreats Management, Hotel Management
Thank-you for rating your stay with us!
by A verified traveler
Posted 27 Dec 2023
Fob system at check out was confusing
Comment from Hotel Management
27 Dec 2023 by Whistler Retreats Management, Hotel Management
Thank-you for your review. We're sorry you found the check-out procedure confusing but we hope you still enjoyed your time in Whistler.
