Ratings based on 724 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jun 2024
Stinky room, could not sleep
by A verified traveler
Posted 19 May 2024
by A verified traveler from South Charleston
Posted 4 May 2024
My two words: Mostly good.
Good things
* Feared that the property might not be quiet at night or early in the morning, but it was fine
* For the price, refrigerator and microwave in the room were nice touches
* Property was easily accessible and staff was cordial
Other things
(And these are what I'd consider minor infractions)
* No Weather Channel on TV. Don't think I ever stayed at hotel that didn't have that channel
* Something was wrong with 43-channel TV lineup. On Channels 17, 20 and 37, the same channel aired -- SportsNet Pittsburgh. 37 was supposed to be TNT, which carried NBA playoff games at night. Couldn't watch them because SNP was carried instead. I told someone at the front desk who wrote the information down, but nothing ever changed the next two days.
* Must have walked through the lobby 20 times, and I'd say no staff at the front desk 15 of those times. A couple times I wanted to ask about something.
* The wifi password I was given upon check-in had apparently expired a day or two before. It wasn't until the second day that I got a working password.
* I didn't get to try the daily breakfast that was provided because the times were (what I think) too early -- 6 to 9 a.m. I worked nights 45 years, so my sleep hours are mostly 1-9 a.m. Most hotels extend their hours to 10 or later.
by A verified traveler
Posted 28 Apr 2024
Bought food for the weekend come to find out refrigerator not working. Very limited breakfast options I know it's free but other hotels at least have fruit or hot cereal packets ,yogurt and sometimes hot food other than a waffle that everyone is waiting to use
by A verified traveler
Posted 25 Apr 2024
by A verified traveler
Posted 5 Apr 2024
The room was very quiet and clean !
by A verified traveler
Posted 5 Mar 2024 on Hotels
Great stay, front desk was very friendly and helpful
by A verified traveler
Posted 5 Mar 2024 on Hotels
by A verified traveler
Posted 21 Feb 2024
by A verified traveler
Posted 12 Feb 2024
My kid spilled some juice smon the pillow and they charge me $20 to replace the pillowcase. I think was a little bit overboard.
