Ratings based on 18 Verified Reviews
2.3 Room cleanliness
2.5 Service & staff
2.0 Room comfort
1.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Mar 2020 on Wotif
Smells from gigarets in the room
In the bed sperm
Lat of notice in the night
by A verified traveler from Tauranga
Posted 30 Nov 2019
Linen smelled musty/unclean and had stains on it. Pillows stank of stale body oils. We paid upfront, but didn't stay... It was a last resort as all hotels/motels had been booked out for Labour Party conference. Thankfully someone took pity on us at an amazing B & B half an hour out of Whanganu; after much searching. This motel/caravan park was the worst I've experienced; even taking some 3rd world countries into account.
by A verified traveler
Posted 21 Apr 2019 on Wotif
by A verified traveler
Posted 10 Feb 2019 on Wotif
There appeared to be a lot of gang members standing around drinking. The police were in attendance. Not suitable for families.
by A verified traveler
Posted 11 Jun 2018
Not at all value of money, would consider this hotel as a last option.
by A verified traveler from New Zealand
basic motel - handy to town
Posted 26 Mar 2018
Pros: handy to town and shopping centre
Location: close to shops and walk ways
gloomy room smelt of cigarette smoke - stale air - noisy occupants in other rooms
by A verified traveler
Would not recommend to anyone I know
Posted 23 Jan 2018 on WotifI often stay in budget accommodation, so I did not book in here expecting luxury. However, this really is the pits. Some of the negative reviews "Terrifying and Disgusting" on this site seemed a little over the top, but I would now completely believe them. The filthy caravans, frankly intimidating permanent residents and general vibe of this place leave much to be desired.
by A verified traveler from Rotorua
Underwhelming
Posted 22 Jan 2018 on Wotif
Pros: Nothing.......I did however catch up with a staff member who happened to an old associate.......He laughed at our predictament..
Cons: Yes
Put a bulldozer through it
Location: You are kidding me!!!!!!!!!!!!!!!!!
Having booked and prepaid to be required to pay again was /is an outrage.......The Proprietor took advantage of the lack of accommodation in town for that weekend to in my view fleece me and other members of my party
Having booked room and given a caravan is unacceptable.......Travelling companions in their mid 80s and infirm our outraged......Will not complain.......Because they don't know how and of a generation who won't
I will...
You canvassed my/this response
Rates as one of the worst episodes in my life.....Considering I/we were in that town to lay to rest my departed brother....
by A verified traveler
booking not taken up
Posted 21 Jan 2018to confirm my telephone conversation with your customer service on 21/1/18. this booking was not taken due to the motel being full when we arrived to check in. As the fee has been deducted from my a/c i shall be gratefull for a full refund. I shoud. say that had the room been available the condition of the motel in general was so poor that we would have refused to stay.. The standards here are well below any that a credible search site should be offering.
by A verified traveler from Auckland, NZ
Checked in, but didn't stay
Posted 11 Nov 2017 on WotifI don't usually bother with reading reviews and regret that I didn't in this case.
I selected this motel because of its quiet location. This was the only thing the place has going for it. After 30 minutes in the room the damp smell got too much and an allergy was triggered. As a result, we reloaded the car and gave the key back and departed to find another location in which to stay.
The rest of the facilities at the complex reminded me forcibly of family holidays in the early 1970s, as that would appear to be the last time the place was updated.
Warning: the manager doesn't always know if you have prepaid through Wotif and may try to bill you at check in as well. While I got one lot of money back, the second was only going to be paid if the room was able to be relet. Read the cancellation policy carefully.
