Ratings based on 981 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 May 2024
Overall a good stay. Spoilt a little as we stayed previously and didn't have to pay for the pool etc. This time however we did as we booked through Expedia, although we tried to book direct there was no room availability. I think it should be as it says on the best western website,if your a resident then it's all included.
Comment from Hotel Management
15 May 2024 by mm, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Kind regards,Massimo MeninGeneral ManagerHotel Rembrandt Weymouth
by A verified traveler
Posted 1 May 2024
Very friendly staff. Very welcoming. Which makes a big difference to the experience. The swimming pool staff were very welcoming. All a credit to the company.
Comment from Hotel Management
3 May 2024 by mm, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Kind regards,Massimo MeninGeneral ManagerHotel Rembrandt Weymouth
by A verified traveler
Posted 27 Apr 2024
Comment from Hotel Management
3 May 2024 by mm, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Kind regards,Massimo MeninGeneral ManagerHotel Rembrandt Weymouth
by A verified traveler
Posted 15 Apr 2024
You will pay extra each day you use the pool & spa. This is IF you book with Expedia. If you book direct with hotel you don’t pay. They wantbto disuade 3rd party bookins. But on arrival makes you feel a bit like an unwanted guest. To be fair to Best Western, I don't feel Expedia make this clear. Pool is open to public too, so in spite of paying twice: once for an evening use and once for a morning use, the jacuzzi and small sauna never available to us as users sat in them for hours. So more like having a public pool attached to property with no rota system for the spa element. Not located on seafront. Views on 2nd floor of roof of building, loadi g bay and staff carpark. Noisy. Room clean and pleasant. Breakfast fine.
Comment from Hotel Management
17 Apr 2024 by mm, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Kind regards,Massimo MeninGeneral ManagerHotel Rembrandt Weymouth
by A verified traveler
Posted 14 Apr 2024
Nice hotel, great staff.
Comment from Hotel Management
17 Apr 2024 by mm, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Kind regards,Massimo MeninGeneral ManagerHotel Rembrandt Weymouth
by A verified traveler
Posted 13 Apr 2024
Very good staff, excellent swimming pool, good food. Will be going
Comment from Hotel Management
15 Apr 2024 by mm, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Kind regards,Massimo MeninGeneral ManagerHotel Rembrandt Weymouth
by A verified traveler
Posted 4 Apr 2024
I have stayed here many times before but this time I was put in a ground floor room where the floorboards of the room above squeaked. Fortunately, the occupant went to bed early. However, I was woken at 12.30 by the noise of a television in the adjacent room. There was an interconnecting door which was locked but provided no sound insulation. At 1.30 I got up and knocked on the door and asked the occupant to turn it down. Fortunately they complied. Luckily, I was only booked in for one night. I moved on to another hotel to get a decent nights sleep.
Comment from Hotel Management
6 Apr 2024 by mm, Hotel Management
Dear Neil,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologise for not meeting or exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us. Kind regards,Massimo MeninGeneral ManagerHotel Rembrandt Weymouth
by A verified traveler
Posted 1 Apr 2024
Comment from Hotel Management
5 Apr 2024 by mm, Hotel Management
Dear Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Kind regards,Massimo MeninGeneral ManagerHotel Rembrandt Weymouth
by A verified traveler
Posted 11 Mar 2024
Lovely staff. Restaurant offering was OK. Room was a nice size but dated. Having said that, I slept well.
Comment from Hotel Management
12 Mar 2024 by mm, Hotel Management
Dear Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Kind regards,Massimo MeninGeneral ManagerHotel Rembrandt Weymouth
by A verified traveler
Posted 5 Mar 2024
Comment from Hotel Management
7 Mar 2024 by MM, Hotel Management
Dear Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Kind regards,Massimo MeninGeneral ManagerHotel Rembrandt Weymouth
