Ratings based on 939 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Sparks
Posted 18 Jun 2024
Good location with heated pool. Kids had fun.
Comment from Hotel Management
20 Jun 2024 by Customer Care Team, Hotel Management
Dear Daniel, thank you for your positive feedback! We're delighted to hear that you enjoyed our hotel's good location and that the heated pool provided a fun experience for the kids. Ensuring our guests have an enjoyable and comfortable stay is our top priority, and we're glad that you had a great time with us. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you and your family back on your next trip! Safe travels! Best wishes,Customer Care Team
by A verified traveler
Posted 16 Jun 2024
Nice and good place to stay
Comment from Hotel Management
17 Jun 2024 by Customer Care Team, Hotel Management
Dear Genesis, thank you for your positive feedback! We're delighted to hear that you had a pleasant stay with us. If there's anything specific that made your experience enjoyable or if there are any suggestions you have for us to make your next visit even better, please feel free to let us know. We look forward to welcoming you back for another nice stay!Best wishes,Customer Care Team
by A verified traveler
Posted 13 Jun 2024
Great stay. Wifi was a little glitchy though. Everything was clean and the staff friendly and helpful.
Comment from Hotel Management
14 Jun 2024 by Ozzie, Hotel Management
Hello,We appreciate your feedback on your most recent stay with us. We hope to see you sooner than later.
by A verified traveler
Posted 13 Jun 2024
Great!
Comment from Hotel Management
17 Jun 2024 by Customer Care Team, Hotel Management
Dear Sandra, we are delighted to know you had a great experience! If there's anything specific you'd like to share or if there's anything we can do to make your next stay even better, please let us know. We're here to ensure you have an excellent experience every time you stay with us. Thank you for your feedback!Best wishes,Customer Care Team
by A verified traveler
Posted 13 Jun 2024
We enjoyed the nice clean room. We felt safe and comfortable. The pool area was well kept up. The staff were very nice and even gave us a late check out.
Comment from Hotel Management
14 Jun 2024 by Customer Care Team, Hotel Management
Dear Catherin, we are thankful for giving our hotel a splendid rating for our facilities and staff services. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best wishes,Customer Care Team
by A verified traveler
Posted 10 Jun 2024
Was good for a little trip but very small hot tub which was sad because we booked there because of that. Just an average hotel was hoping it was nicer but it worked for what we needed it to
Comment from Hotel Management
11 Jun 2024 by Ozzie, Hotel Management
Hello Alexis,We appreciate the feedback regarding the jacuzzi and property. The jacuzzi is a fairly good size but of course many use it and it is limited to number of guests. We hope you have a different experience next time you visit us.
by A verified traveler
Posted 10 Jun 2024
Comment from Hotel Management
12 Jun 2024 by Customer Care Team, Hotel Management
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
by A verified traveler
Posted 6 Jun 2024
Nice, clean and updated rooms. Area had some unsheltered nearby but hotel and convenience to the wharf was good. Good value for the rate.
by A verified traveler
Posted 6 Jun 2024
The front desk manager was very friendly and helpful. If you need a place for a day or two in SC. This is your place it’s next to highway 17 for easy access to your next destination.
Comment from Hotel Management
6 Jun 2024 by Customer Care Team, Hotel Management
Dear Christopher, we're delighted to hear that you had a positive experience with our front desk manager and found our location convenient for your needs! Providing friendly and helpful service, as well as easy access to major highways, are top priorities for us, and we're thrilled that we could meet your expectations. Thank you for your kind words and recommendation. We look forward to welcoming you back for another great stay in the future!Best wishes,Customer Care Team
by A verified traveler
Posted 5 Jun 2024
Very clean and quiet, comfortable
Comment from Hotel Management
5 Jun 2024 by Customer Care Team, Hotel Management
Dear Christina, thank you for your positive feedback. We're thrilled to hear that you found our hotel very clean, quiet, and comfortable. Providing a serene and comfortable environment is our priority, and we're delighted that we could meet your expectations in these areas. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another peaceful visit. Safe travels!Best wishes,Customer Care Team
