Ratings based on 881 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
Very clean comfortable beds very welcoming and staff are excellent, nice, airways wanted to make sure you had everything you needed. The house keepers are very nice and doing a great job! 1st hotel that actually had good food and plenty of it! Plus coffee, tea, hot cocoa day and night ☺ i didnt even want to leave it was actually very relaxing for once!! Hot tub and pool was great. Only complaint would be my shower pressure wasnt great but other than that i loved it there☺
by A verified traveler
Posted 28 May 2024
We only had 1 problem, hvac fan in bathroom was loud and could not be turned off. Called front desk could not resolve the problem.
Comment from Hotel Management
29 May 2024 by Kyle, Hotel Management
Hi Willis, thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with the HVAC fan in the bathroom. We will address this issue with our team to ensure it does not happen again in the future. We appreciate your understanding and hope to welcome you back soon.
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
29 May 2024 by Kyle, Hotel Management
Alan, very sorry to see you had an unsatisfactory experience, but appreciate you taking the time to leave a review. Would you mind messaging us so that we can learn more about what we could be doing better?
by A verified traveler
Posted 20 May 2024
The rooms were nice and clean. Beds super comfy! I wish I brought my bathing suit for a swim and dip in the hot tub. Overall, a very nice stay and convenient to the highway.
Comment from Hotel Management
21 May 2024 by General Manager - Hampton Inn Fall River/Westport, Hotel Management
Your feedback is so greatly appreciated! We're glad to know that you were made comfortable while on the property. Our team looks forward to having you back... maybe for a dip! See you next time!
by A verified traveler from New York
Posted 19 May 2024
Very welcoming and accommodating front desk staff; when we arrived before check-in time, she noted our names and assigned rooms to us as soon as they were ready rather waiting until we returned. So we were able to check in right after lunch (she had numerous dining recommendations and provided good directions). Luggage carts were readily available to help with our stuff, too.
Comment from Hotel Management
20 May 2024 by General Manager - Hampton Inn Fall River/Westport, Hotel Management
It brings a warm feeling to our hearts to know that we showed our genuine hospitality on your recent visit! I'll be sure to let the team know that they played a part in the success of your trip. We hope to see you again in the near future!
by A verified traveler
Posted 18 May 2024
Comment from Hotel Management
20 May 2024 by General Manager - Hampton Inn Fall River/Westport, Hotel Management
Thank you kindly for providing your feedback!
by A verified traveler
Posted 13 May 2024
Room was a little small but overall a nice hotel
Comment from Hotel Management
15 May 2024 by Kyle Asst General Manager, Hotel Management
Your feedback is greatly appreciated! We'll see you next time Amy, thanks of staying with us!
by A verified traveler
Posted 7 May 2024
Friendly and helpful staff.
Comment from Hotel Management
7 May 2024 by General Manager - Hampton Inn Fall River/Westport, Hotel Management
We are so glad to have shown our warm hospitality! Thank you for staying with us!
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
8 May 2024 by Kyle Asst General Manager, Hotel Management
We are so glad to have shown our warm hospitality! Thank you for staying with us!
by A verified traveler
Posted 5 May 2024
Comment from Hotel Management
26 May 2024 by General Manager - Hampton Inn Fall River/Westport, Hotel Management
Thank you for your review!
