Ratings based on 214 Verified Reviews

4.0 out of 5
88% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 30 Dec 2022 on Wotif
A very comfortable room and exceptionally helpful staff. I definitely recommend.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Nov 2022 on Wotif
2 out of 5
by A verified traveler

Posted 18 Oct 2022 on Hotels
There was no one around to deal with issues
5 out of 5
by A verified traveler

Posted 24 Jul 2022 on Wotif
Wile the place had everything we wanted the room we choose on wotif wasn’t correct not sure how they can sell a place which is not as described but it will fine all the same
2 out of 5
by A verified traveler

Posted 26 Jun 2022 on Wotif
We arrive on stay to be told they dont know anything about our booking. We show our booking details and payments. So assigns us our room which was not ready for us to check in. We get into our room. There are alot of updates that need doing to the rooms. We had 2 to 3 light bulbs that we had to change from room to room. We had 2 forks and 3 knives to share between us for dinner. Once leaving we get asked to pay. This had already been done by our company so we where abit confused to be told that they dont have access to see anything. So they are not sure what we have or dont have once again i showed the invoice. Dont get me wrong it was a bed and a roof over our heads but i am very upset with what we paid for to what we got. It wasnt enjoyable and could not wait to get home. Over all i will not be going back.
4 out of 5
by A verified traveler from Hamilton

Posted 2 Jun 2022
This was a typical New Zealand motel with full kitchen facilities. Easy access and parking and friendly staff
3 out of 5
by A verified traveler

Posted 3 May 2022
The property was priced accordingly, rather dated and a few issues that need attention, otherwise a good stay and would stay again
1 out of 5
by A verified traveler

Posted 7 Apr 2022
Didn’t have a room for me even though my money was taken and I had confirmation
Comment from Hotel Management
14 Apr 2022 by leeanne, Hotel Management
Hi Scott thanks for your review. As explained to your staff when they arrived we were closed to the public due to flooding in our town. we were in the process of reopening and the booking agent you used had the dates wrong. This was not our fault and your agent explained that and gave you a full refund. While i understand it was frustrating it was out of my hands. Also please note that when you use an agent it is them who you pay and who send you the confirmation not the motel you have book
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Aug 2021
4 out of 5
by A verified traveler

Posted 20 May 2021 on Wotif
Unique was the hairdryer in trhe bathroom! Never seen one like it! Big unit with evergthing you need