Ratings based on 891 Verified Reviews

4.1 out of 5
89% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 27 May 2024
Easey parking
5 out of 5
by A verified traveler

Posted 15 May 2024
Comment from Hotel Management
16 May 2024 by Keith, Hotel Management
Hi,Thanks for your nice review and we look forward to seeing you again soon
4 out of 5
by A verified traveler

Posted 15 May 2024
No issues.
2 out of 5
by A verified traveler

Posted 12 May 2024
The carpet was dirty old chocolate was found underneath bed. Also very mucky. The linen didnt smell fresh. We were really explained about the breakfast and misssed it. Bathroom was nice and Rooms are roomy.
3 out of 5
by A verified traveler from Farnborough

Posted 11 May 2024
Had to navigate m5 to get to and from hotel and wasn’t given the breakfast voucher at check in so had to queue up 1/2 hour twice for a mediocre English breakfast. Wouldn’t bother again. Have some red bites around the ankles not sure if bed bugs or not
1 out of 5
by A verified traveler

Posted 6 May 2024
Dirty, not clean. Hair in beds. Bed bugs in bed as well.
5 out of 5
by A verified traveler

Posted 21 Apr 2024
Comment from Hotel Management
22 Apr 2024 by Keith, Hotel Management
Hi,Many thanks for your nice review and we look forward to seeing you again soon.Kind regards,Keith.
5 out of 5
by A verified traveler

Posted 18 Apr 2024
Pleasant spacious room, comfy bed
4 out of 5
by A verified traveler

Posted 15 Apr 2024
For the price I couldn't fault it. Basic but clean and comfortable rooms with a surprisingly powerful shower. The dinning options are a bit disappointing as the service station only has a burger king, Starbucks and a noodle bar, as the subway was closed by 4.30. However this could be remedied by eating before arrival or ordering in. The view from the back rooms were excellent it was like being in a remote country hotel, you couldn't hear the motorway. I will definitely be staying here again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Apr 2024