Ratings based on 536 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Comment from Hotel Management
4 Jun 2024 by Ramada Team, Hotel Management
Hi Marvin,Please give us a chance to make it right. Please reach out to the hotel and look for Mark.
by A verified traveler
Posted 30 May 2024
Clean and quiet
Comment from Hotel Management
31 May 2024 by Ramada Team, Hotel Management
Hi Chantel,Thank you for giving us a perfect score.
by A verified traveler
Posted 25 May 2024
Hotel with options to drive right up to the room on the main floor. Would stay again
Comment from Hotel Management
27 May 2024 by Ramada Team, Hotel Management
Hi Lana,Im glad that you have noticed our 100% excellent service.
by A verified traveler
Posted 21 May 2024
The breakfast choices are good and enjoy the variety of items offered. The room was impeccable, always clean and set up lovely.
Comment from Hotel Management
23 May 2024 by Mark Alvarez, Hotel Management
Hello Susan,It was our pleasure to be our guest. I am so happy to hear that you have a perfect experience during your stay here in Ramada Westlock.Thank you for choosing us.
by A verified traveler
Posted 15 May 2024
Comment from Hotel Management
17 May 2024 by Mark Alvarez, Hotel Management
Thanks Jodi for that perfect rating for us.
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
10 May 2024 by dd, Hotel Management
Thank you so very much for the 5 out of 5 and for your tim in doing a rating for a hotel and team. Have a great day hope to see you again.
by A verified traveler
Posted 7 May 2024
A
Comment from Hotel Management
8 May 2024 by Mark Alvarez, Hotel Management
All we want for our guests is to ave a perfect experience. Mary, thank you for letting us know that we meet your expectations perfectly.
by A verified traveler
Posted 5 May 2024
Wonderful place. Clean, well kept.
Comment from Hotel Management
8 May 2024 by Mark Alvarez, Hotel Management
Thank you for your kind review, Sarah, We're delighted to hear that you found our hotel to be wonderful and well-kept. Providing a clean and comfortable environment for our guests is a top priority, and we're thrilled to know that we met your expectations. We look forward to welcoming you back to Ramada Westlock in the future!
by A verified traveler from Fort McMurray
Posted 4 May 2024
It was close to my daughter and some restaurants
Comment from Hotel Management
6 May 2024 by Mark Alvarez, Hotel Management
Hi Quentin,Thank you for that amazing rating.
by A verified traveler
Posted 1 May 2024
Room was excellent for handicapped flexibility. Staff right from kitchen staff to cleaning staff were bar none the best and most caring we have had in a while. Projected the old town atmosphere where people looked after people and cared. The manager Mark Alvarez, went beyond to ensure we were comfortable and patient’s needs were addressed. Please convey a sincere thank you to all of them from Allan & Renate Klein rm 106
Comment from Hotel Management
4 May 2024 by dd, Hotel Management
Dear Allan & Renate Klein,Thank you for sharing such heartfelt feedback with us! We're thrilled to hear that your experience at our establishment was exceptional, particularly in terms of the handicapped accessibility and the care provided by our staff. It's always our goal to create an atmosphere that embodies the warmth and hospitality of old town communities, where everyone looks out for one another.We're especially grateful for your kind words regarding our manager, Mark Alvarez. He's dedicated to ensuring every guest feels welcomed and their needs are met. I'll personally ensure your gratitude is conveyed to him and the rest of our team.Thank you once again for choosing to stay with us. We look forward to welcoming you back in the future!Warm regards,
