Ratings based on 199 Verified Reviews

3.5 out of 5
70% of guests recommend
3.6 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 15 Apr 2024
Hotel location is excellent. The staff were welcoming and friendly. Hotel room was a little worn and needed updating. Layout of room was well done it consisted of bedroom, sitting room and bathroom (with bath and shower combination.
5 out of 5
by A verified traveler

Posted 14 Apr 2024
Seems like an older historic property. What they lack in appearance they make up for it in the way you are treated. Courteous staff who hussles, nice kettle in room with choices. Great restaurant. Good nights rest!
4 out of 5
by A verified traveler

Posted 13 Mar 2024
An enjoyable stay, thanks to staff. The hotel itself is looking tired but it is comfortable.
4 out of 5
by A verified traveler

Posted 9 Mar 2024
Friendly old pub with rooms. Good bed in a large room (Ann Boleyn) but very tired decor and ancient bathroom. However very good value for money.
3 out of 5
by A verified traveler

Tied hotel.

Posted 15 Dec 2023 on Hotels
Very dated. Paint peeling off the ceiling and wall paper missing. Shower not working and silicone around bath black and mouldy. Carpets had stains on them and transformer plugged in roof so works can be carried on outside.
3 out of 5
by A verified traveler

Good for a short stop,

Posted 15 Dec 2023 on Hotels
Were not advised about the building work and scaffolding that was erected front and back. Note to other users. While it states there is no reception. There is a reception desk at the front entrance. The car park is on the left of the building as you face it. Easy to miss. Bit of a squeeze. You will need to register at reception. Whilst the rooms are clean they are showing signs of wear and tear. Also lighting is very dim. You can eat in the Pub bar or restaurant the menu is the same. Food was good.
5 out of 5
by A verified traveler

Posted 7 Dec 2023
CAN'T COMMMENT AS WORK BEING CARRIED OUT BUT VERY DARK IN ROOM. EXCELLENT BREAKFAST AND RECEPIONIST.
5 out of 5
by A verified traveler

Friendly and inviting

Posted 2 Dec 2023 on Hotels
The staff were lovely and couldn’t do enough for you. The room was clean and comfy and the breakfast was really nice, the only thing I would say is the coffee at breakfast was Luke warm at best and even though I asked for another coffee pot it was still only luke warm when they bought it out but other than that I couldn’t fault it. I would definately go back again
5 out of 5
by A verified traveler

Posted 29 Nov 2023
Very lovely place
3 out of 5
by A verified traveler

Mixed feelings but great staff!

Posted 21 Nov 2023 on Hotels
We had an overnight weekend stay for a wedding. The service was very good - reception were very helpful and friendly, same as bar staff. However, the condition of the building upstairs was poor. The Kings Arms is in dire need of a makeover. There was a lot of peeling paint, threadbare carpets and the bathroom needed a big revamp, with the toilet seat not squarely on the lavatory and a lot of brown mildew staining round the shower screen.