Ratings based on 976 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
Getting to sleep was horrible. We were on the 2nd floor and you could hear everything above us. Sounded like a head of cows running back and forth, doors slamming till 2-3 in the morning.
by A verified traveler from Seal Beach
Posted 14 Jun 2024
This hotel is old, in a bad area, and very run down. The indoor pool is small. The splash pad area for little kids has parts falling off. It really only has a baby slide. The big red slide is super slow. It’s closed for a few hours like 12-4 pm everyday. It’s not worth the price just for the pool area. Very disappointed.
by A verified traveler
Posted 12 Jun 2024
My kids love the pool and slide
Comment from Hotel Management
13 Jun 2024 by Gary Gregg, General Manager, Hotel Management
Thank you Mallela for staying with us. We all look forward to your next visit.
by A verified traveler
Posted 9 Jun 2024
Comment from Hotel Management
10 Jun 2024 by Gary Gregg, General Manager, Hotel Management
Thank you Jason for staying with us. We look forward to your next visit.
by A verified traveler
Posted 7 Jun 2024
The property was average but well kept. The A/C wasn't working in our room but they was able to put us into a different room, which was awesome. We had a good time
Comment from Hotel Management
10 Jun 2024 by Gary Gregg, General Manager, Hotel Management
Thank you Joseph for staying with us. We will make sure to look at that A/C unit. Thanks again.
by A verified traveler
Posted 4 Jun 2024
Comment from Hotel Management
5 Jun 2024 by Gary Gregg, General Manager, Hotel Management
Thank you Jordan for staying with us. I am disappointed to see that you did not enjoy your stay. With no notes cannot comment as to why. Hopefully we will get a chance to see you again.
by A verified traveler
Posted 1 Jun 2024
I loved it
Comment from Hotel Management
1 Jun 2024 by Gary Gregg, General Manager, Hotel Management
Thank you Latai for staying with us. We all look forward to your next visit.
by A verified traveler
Posted 30 May 2024
We LOVED staying here! We have a 12 and 8 year old and they were both thrilled with the pool and waterslide and water features. Beds were decent but not the best. The whole place was very clean and inviting. Breakfast was AMAZING! they had pancakes, omlets (even egg white ones), yogurts, sausage, bacon, juice and milk, hard boiled eggs, bagels and pastries and warm cinnomon rolls! And the price was fantastic! We will definately be back.
Comment from Hotel Management
30 May 2024 by Gary Gregg, General Manager, Hotel Management
Thank yo Tara for staying with us and providing the excellent comments. We look forward to seeing you again.
by A verified traveler
Posted 30 May 2024
The kids really enjoyed the pool area here
Comment from Hotel Management
30 May 2024 by Gary Gregg, General Manager, Hotel Management
Thank you Justin for staying with us. We all look forward to your next visit when your travels bring you back to the West Valley area.
by A verified traveler
Posted 30 May 2024
The service was fantastic; super attentive and helpful. Might be the best check in!
The area around is developing, so it will be great in future.
Comment from Hotel Management
30 May 2024 by Gary Gregg, General Manager, Hotel Management
Thank you Kirsten for sharing a great experience with us. We look forward to seeing you again.
