Ratings based on 978 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
I loved it
Comment from Hotel Management
1 Jun 2024 by Gary Gregg, General Manager, Hotel Management
Thank you Latai for staying with us. We all look forward to your next visit.
by A verified traveler
Posted 30 May 2024
We LOVED staying here! We have a 12 and 8 year old and they were both thrilled with the pool and waterslide and water features. Beds were decent but not the best. The whole place was very clean and inviting. Breakfast was AMAZING! they had pancakes, omlets (even egg white ones), yogurts, sausage, bacon, juice and milk, hard boiled eggs, bagels and pastries and warm cinnomon rolls! And the price was fantastic! We will definately be back.
Comment from Hotel Management
30 May 2024 by Gary Gregg, General Manager, Hotel Management
Thank yo Tara for staying with us and providing the excellent comments. We look forward to seeing you again.
by A verified traveler
Posted 30 May 2024
The kids really enjoyed the pool area here
Comment from Hotel Management
30 May 2024 by Gary Gregg, General Manager, Hotel Management
Thank you Justin for staying with us. We all look forward to your next visit when your travels bring you back to the West Valley area.
by A verified traveler
Posted 30 May 2024
The service was fantastic; super attentive and helpful. Might be the best check in!
The area around is developing, so it will be great in future.
Comment from Hotel Management
30 May 2024 by Gary Gregg, General Manager, Hotel Management
Thank you Kirsten for sharing a great experience with us. We look forward to seeing you again.
by A verified traveler
Posted 29 May 2024
Great
Comment from Hotel Management
29 May 2024 by Gary Gregg, General Manager, Hotel Management
Thank you Carmen for staying with us. We appreciate your business and your feedback. We look forward to seeing you again when your travels bring you back to West Valley
by A verified traveler
Posted 26 May 2024
Staff gave another guest our same room and a family walked in on me with my d*** out
Comment from Hotel Management
27 May 2024 by N, Hotel Management
Thank you for choosing to stay our hotel. We sincerely apologize for the inconvenience that you experienced and these matters will be addressed with our staff to prevent from happening in the future.
by A verified traveler
Posted 25 May 2024
Excellent.,
Comment from Hotel Management
27 May 2024 by N, Hotel Management
Thank you for staying with us!
by A verified traveler
Posted 22 May 2024
Comment from Hotel Management
23 May 2024 by Gary Gregg, General Manager, Hotel Management
Thank you Rebekah for staying with us. I am pleased to see that you enjoyed your stay with us. We all look forward to your next visit.
by A verified traveler
Posted 20 May 2024
The water park was so fun. We spent all our free time there. It was a great way to keep the kids busy. They didnt want to leave. The staff was very quick to bring us anything we needed. Would recommend for anyone who has kids.
Comment from Hotel Management
20 May 2024 by Gary Gregg, General Manager, Hotel Management
Thank you Lissa for staying with us and sharing your outstanding stay. We all look forward to your next visit with us when your travels bring you back to the West Valley area.
by A verified traveler
Posted 15 May 2024
Comment from Hotel Management
16 May 2024 by Gary Gregg, General Manager, Hotel Management
Thank you Riley for staying with us. We look forward to your next visit with us when your travels bring you back to the West Valley area.
