Search Inns in West Side

"From the gentleman opening the doors, to the front desk staff to housekeeping- the Lucerne staff are warm, welcoming and professional. Incredibly comfortable bags and attentive service keeps me coming back and recommending them to anyone visiting the city. "

"Very nice hotel, in a quiet area, the room was updated, clean, and staff were friendly! Bakery under the hotel is great for breakfast and quick lunch"

"Great stay overall! "

"Staff is very friendly and nice. "

"It was a nice affordable place to stay "

"I loved staying here. The staff was top notch, genuinely made it feel like you were staying somewhere that they take pride in, made us feel comfortable instantly and continued that for the entire stay. It is a couple blocks from the subway but I never felt unsafe walking there. If you need ice, ask the front desk and they will bring you a bucket of ice, they have bottled water at the front desk at all times. It was never an issue if I needed extras of anything in the room and the housekeeping staff had our room smelling amazing every day. Beds were super comfortable, room was bigger than I anticipated, walls were a little scuffed up but didn’t feel dirty or gross. Fridge and microwave in the room, window view of the street from our room. Could hear street traffic but not enough to disturb us. Hotel overall very quiet, easy to get an elevator and rarely saw other people in the hallway. Would 100% stay here again. "

"Wonderful and caring staff"

"We had a wonderful time! Most importantly, we felt safe. But every interaction we had with staff was cheerful, warm, and helpful. Only 2 problems: they ran out of hand soap and I got to bread"

"The service at the Wallace is top notch. It’s a hidden Jen on the Upper West Side! I’ll definitely be returning "