Ratings based on 974 Verified Reviews
3.1 Room cleanliness
3.6 Service & staff
3.0 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
Loved staying here, great beds , clean, safe and close to everything.
by A verified traveler
Posted 12 May 2024
The night front desk receptionist was rude, unhelpful & unfriendly . We had made reservations for two Queen beds and we got FULL sizes beds with dirty blankets and stained. The bathroom had mold on the ceiling , bathtub was dirty and hairs all the over. The toilet was dirty in the inside and outside . This place is really unsafe to stay . I had someone knocking the door, he said he forgot something in the room and wanting to go inside to check himself. I wouldn’t recommend anyone to stay there.
by A verified traveler
Posted 12 May 2024
Good truck parking
by A verified traveler
Posted 11 May 2024
Not the best area
by A verified traveler from New York
Posted 10 May 2024
by A verified traveler
Posted 9 May 2024
You get what you play for, that being said, this property is very old and dated. It is not the usual LaQuinta quality hotel that we frequent in Orlando and Miami. The bed was horrific and mushy
However, the staff more than made up for the run down hotel. They were extremely polite and professional. The breakfast was very good and the attendant, although speaking no English, was very friendly and helpful. We would not frequent this area but it was close to Lion Country Safari, which was our primary destination
Comment from Hotel Management
9 May 2024 by Iliass Hallioui - General Manager, Hotel Management
Dear Martha,Thank you for sharing your experience with us. We apologize that our property did not meet your expectations in terms of its age and condition. However, we're pleased to hear that our team provided excellent service and that you enjoyed our breakfast offerings and the assistance of our friendly breakfast team member. Your feedback is valuable to us! We'll use it to improve our guest experience. We hope you'll consider giving us another chance to provide you with a more enjoyable stay in the future. Thank you for choosing La Quinta West Palm Beach Turnpike.
by A verified traveler
Posted 6 May 2024
Great and friendly
Comment from Hotel Management
9 May 2024 by Iliass Hallioui - General Manager, Hotel Management
Dear Constante,Thank you for the kind words! We're delighted to hear that you found our staff to be great and friendly. We strive to provide excellent service to all our guests. We hope to have the pleasure of welcoming you back in the future!
by A verified traveler from Royal Palm Beach
Posted 2 May 2024
Good staying
Comment from Hotel Management
9 May 2024 by Iliass Hallioui - General Manager, Hotel Management
Dear Pablo,We're thrilled to hear you had a positive experience! Thank you for choosing us. We look forward to welcoming you back in the future!
by A verified traveler from Royal Palm Beach
Posted 1 May 2024
Good experience
Comment from Hotel Management
9 May 2024 by Iliass Hallioui - General Manager, Hotel Management
Dear Pablo,We're thrilled to hear you had a positive experience! Thank you for choosing us. We look forward to welcoming you back in the future!
by A verified traveler from Elmhurst
Posted 1 May 2024
We booked one night stay because it was conveniently located near the airport. For that reason it was great and a good price. Some things I appreciated was their roomy room. At first glance it was neat and clean. The towels had stains which threw us off. The property is next to a busy street so car noise was persistent. I enjoyed the breakfast that was included and personally liked their coffee machine!
Comment from Hotel Management
9 May 2024 by Iliass Hallioui - General Manager, Hotel Management
Dear Suhad,Thank you for your feedback! We're glad our location and pricing suited your needs. We appreciate your compliments on our rooms and breakfast. Apologies for the stained towels and street noise. We'll promptly address these issues. We hope to welcome you back soon!
