Ratings based on 978 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
13 May 2024 by General Manager, Hotel Management
Dear Rodney, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Courtyard West Palm Beach.Sincerely,Alison BrumerGeneral Manager
by A verified traveler
Posted 6 May 2024
There’s nothing more to say, it was the best experience I’ve ever encountered.
Comment from Hotel Management
7 May 2024 by General Manager, Hotel Management
Dear Magdala, On behalf of all of us at Courtyard West Palm Beach, thank you for the great review. We are pleased to know how much you enjoyed everything we offer and have exceeded your expectations. Thank you for choosing us for your visit to South Florida, and we look forward to accommodating you again soon.Sincerely,Alison BrumerGeneral Manager
by A verified traveler
Posted 4 May 2024
Nice
Comment from Hotel Management
4 May 2024 by General Manager, Hotel Management
Dear Vasilos, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Courtyard West Palm Beach; we hope to see you again soon. Sincerely,Alison Brumer,General Manager
by A verified traveler
Posted 3 May 2024
Nice
Comment from Hotel Management
4 May 2024 by General Manager, Hotel Management
Dear Vasilios, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Courtyard West Palm Beach; we hope to see you again soon. Sincerely,Alison Brumer,General Manager
by A verified traveler from Tampa
Posted 16 Apr 2024
Comment from Hotel Management
18 Apr 2024 by General Manager, Hotel Management
Dear Matthew, Thank you for choosing to stay with us and sharing your review. We apologize for anything other than a perfect visit. Your experience is not representative of our usual performance, and we are disappointed for not meeting your expectations. We hope you will consider staying with us again, as we would love to provide you with the exceptional experience you deserve.Sincerely,Alison BrumerGeneral Manager
by A verified traveler
Posted 13 Apr 2024
Quiet, easy check in and checkout.
Comment from Hotel Management
14 Apr 2024 by General Manager, Hotel Management
Dear Magan, Thank you for being our guest at Courtyard West Palm Beach. We truly appreciate your feedback regarding our check-in and check-out service. It is wonderful to know that our team's efforts left a positive impression on your experience. We look forward to having you as our guest again.Sincerely,Alison BrumerGeneral Manager
by A verified traveler
Posted 6 Apr 2024
👍
Comment from Hotel Management
7 Apr 2024 by General Manager, Hotel Management
Dear Elroy, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Courtyard West Palm Beach. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Sincerely,Alison Brumer,General Manager
by A verified traveler
Posted 5 Apr 2024
I would stay there again.
Comment from Hotel Management
6 Apr 2024 by General Manager, Hotel Management
Dear Doug, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Courtyard West Palm Beach. We look forward to your return and wish you all the best with your future travels.Sincerely,Alison Brumer,General Manager
by A verified traveler
Posted 3 Apr 2024
Staff was pleasant and very helpful
Comment from Hotel Management
4 Apr 2024 by General Manager, Hotel Management
Dear Shanta, Thank you for choosing Courtyard West Palm Beach and taking the time to review your stay. It was a pleasure reading about the excellent service you received from our staff. This is what we strive to do every day, so we appreciate you acknowledging our efforts. Thank you again for allowing us to be of service. We hope to have the pleasure of doing so again in the near future.Sincerely,Alison Brumer,General Manager
by A verified traveler
Posted 1 Apr 2024
Clean
Comment from Hotel Management
12 Apr 2024 by General Manager, Hotel Management
Dear Ms. Line, Thank you for sharing your experience with other travelers. We understand that fresh and clean accommodations are of the utmost importance, and we are very proud of our housekeeping associate's dedicated service. Thank you for taking time out of your day to recognize our efforts! We hope you choose Courtyard West Palm Beach any time your travels bring you back this way.Sincerely,Alison BrumerGeneral Manager
