West Lake

We booked a suite with King bed. The bath tub and shower combo was a little concerning as it is very high up and you'd have to climb up into; can be a major trip hazard for older adults. I am in my late 30's and had a hard time. When the tub was wet, i nearly killed myself trying to get in to shower. Again, the tub function did not work. To make up for the room, the staff was extrememlt hospitable. Very accommodating, friendly, and helpful. They made the e perience enjoyable at the hotel. Always making sure we were happy with our stay. I would recommend this hotel for its close proximity to Hoa Kiem Lake and eateries.

This hotel is just so so. Cleanness is not really good. Still need to improve more.

Everything about this hotel was lovely I didn’t get a chance to use the pool unfortunately due to weather but I’m sure it would’ve been amazing as well The staff were friendly and hospitable and the whole place was very clean and tidy in a great location.