Ratings based on 965 Verified Reviews
3.1 Room cleanliness
3.6 Service & staff
3.4 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
This place was an absolute DUMP! I could not believe how disgustingly dirty and run down this place was! I chose this place for the amenities and those were a joke! Pool was closed my entire stay , they advertise breakfast and all that was offered was yogurt and sliced bread. They had a waffle maker but there was never any batter. Other patrons were complaining as well. Wish there was a spot to post the pics i took of how dirty the place was. I would NEVER stay here again
by A verified traveler
Posted 2 Jun 2024
This place used to be amazing, it is literally digesting Management is apathetic, and I was actually told the last owners let it go so I shouldn’t expect much since I got a discount on my room
by A verified traveler
Posted 1 Jun 2024
The pool wasn't open,no food for breakfast,the exterior of the property wasn't taken care of grass and plants are over grow same with interior plants,no one at the front desk when a problem arose,our key quite working at 10:30 check wasn't til 11 had to track down the desk clerk. Would NEVER EVER STAY AT THIS LOCATION AGAIN OR RECOMMEND IT TO ANYONE.THE OWNER SHOULD BE EMBARRASSED !!!
by A verified traveler
Posted 24 May 2024
There was no water or vending machine available at the hotel
Comment from Hotel Management
2 Jun 2024 by AGM, Hotel Management
Thank you for your feedback. We hope you still have a wonderful time while visiting the area and a safe journey home. Have a great day
by A verified traveler
Posted 20 May 2024
You pay what you get. Attended Purdue graduation and couldn't find anywhere available. Didn't want to stay far away from the campus. The hotel was the only choice. The room wasn't as clean as expected and was outdated which is expected. The location is great and only less than 10 minutes to the campus. The price during the graduation days was very high.
Comment from Hotel Management
24 May 2024 by AGM, Hotel Management
Thank you for your feedback. We apologize for the concerns that arose during your stay, but still hope you had a wonderful time while you were in the area and a safe trip home. Have a great weekend!
by A verified traveler from Burbank
Posted 14 May 2024
The staff was very friendly and professional. However, the inside of the hotel was filthy- carpet stains in the lobby, looks like nothing has been vacuumed in a very long time, almost looked like an abandoned building. The bathroom floor in my hotel room had hair that wasn't mine on it and the shower head was like bathing under a firehose. Again, the staff was nice, the filthy hotel was not.
Comment from Hotel Management
15 May 2024 by AGM, Hotel Management
Thank you for your feedback. I also wish to thank you for your kind words regarding our staff, I will be passing that positivity along. We apologize for the concerns that arose during your stay, but hope you still had a lovely trip. We will take your note forward as we continue to improve our quality of stay. Have a great night
by A verified traveler
Posted 12 May 2024
One of the worst
Comment from Hotel Management
14 May 2024 by AGM, Hotel Management
Thank you for your feedback. We apologize for the concerns that arose during your stay, but hope you still had a wonderful time in the area. Have a great night
by A verified traveler
Posted 12 May 2024
As we entered the lobby around midnight after a long day of travel, we were met by a pleasant hotel clerk. As I looked around, I was surprised at the stains all over the carpet, but recognize that with the busy time the staff might be dealing with during graduation, they might not have been able to attend to cleaning the carpet yet. As we walked through the hallways, however, there were stains all over those carpets and elevator floors as well as towels piled in heaps on the floor outside of rooms. Once we found our room, the peeling wallpaper and glass rings on the table from previous guests made me nervous. I checked the mattress and found that it was stained (I did feel obligated to check for bed bugs after seeing the condition of cleanliness in the rest of the building and didn't find any), sinks weren't clean, mirrors were dirty, carpet was stained and had obviously not been vacuumed recently. Mold on the walls in the bathroom and urine around the toilet was the last straw before we turned around and left. We were shocked that this was what we were offered for $350 per night. There is potential for this hotel, but until they invest time and money into basic cleanliness, I wouldn't recommend a stay here to anyone.
Comment from Hotel Management
15 May 2024 by AGM, Hotel Management
Thank you for your feedback. We apologize for the concerns that arose during your stay, but hope you still had a wonderful trip. We will take your note forward as we continue to improve our quality of stay. Have a great night
by A verified traveler from Ann Arbor
Posted 12 May 2024
Front desk staff were helpful and friendly but to say the hotel is tired would be an understatement, everything is pretty much falling apart. Plus when we got to our room the toilet hadn’t been flushed.
Comment from Hotel Management
15 May 2024 by AGM, Hotel Management
Thank you for your feedback. I also wish to thank you for your kind words regarding our staff, I will passing that kindness along. We apologize for the concerns that arose during your stay, but hope you still had a wonderful trip. We will take your note forward as we continue to improve our quality of stay. Have a great night
by A verified traveler
Posted 12 May 2024
The property is run down. Mold on the ceiling and dirty everywhere. The pool area is dark and creepy.
Comment from Hotel Management
14 May 2024 by AGM, Hotel Management
Thank you for your feedback. We apologize for the concerns that arose during your stay, but hope you still had a wonderful time in the area. We will be taking your feedback going forward as we continue working to improve our quality of stay for all future guests. Have a great night
