Ratings based on 117 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Mar 2020
Comment from Hotel Management
19 Mar 2020 by Lori, Front Desk, Hotel Management
Thank you kindly for your review. We hope you will return again soon. Do not hesitate to call when booking and ask for a particular unit if you have a preference.
by A verified traveler
Posted 20 Oct 2019 on Hotels
Comment from Hotel Management
21 Oct 2019 by Front Desk, Hotel Management
Thank you for your review. We appreciate your feedback and strive to meet guest expectations.
by A verified traveler
Amazing retreat
Posted 13 Oct 2019 on HotelsIt was amazing, the place is a paradise
Comment from Hotel Management
14 Oct 2019 by Front Desk, Hotel Management
Thank you for your generous review. Half the credit is to our terrific guests who appreciate what the Resort has to offer.
by A verified traveler
Posted 7 Oct 2019
Clean, well taken care of. Bathroom could use a little update of tub & some fresh paint.
Comment from Hotel Management
7 Oct 2019 by Front Desk, Hotel Management
Thank you for your helpful suggestion. We do request that our Owners keep up basic maintenance on their units.
by A verified traveler
Posted 27 Sep 2019 on Hotels
Comment from Hotel Management
27 Sep 2019 by Front Desk, Hotel Management
Luv this review!! So kind. We appreciate you too and look forward to your return visit!
by A verified traveler from Bellingham, WA
Posted 15 Sep 2019
Awesome waterfront location. Does take a bit of a drive to get to restaurants or grocery store - but you have a full kitchen and access to a BBQ, so you don't really HAVE to leave. Close to some cool wineries too. We will be back.
Comment from Hotel Management
15 Sep 2019 by Guest Services Staff, Hotel Management
Thank you for your kind review. We're delighted you enjoyed your stay and look forward to your return trip. Many guests shop in Westbank or Kelowna en route to the Resort so they can stay tucked in here for their entire stay.
by A verified traveler
Posted 10 Sep 2019
Comment from Hotel Management
10 Sep 2019 by Front Desk, Hotel Management
Thank you. Our Staff strive to provide a quality experience for our guests. Unfortunately we cannot take credit for the lovely lakefront setting.
by A verified traveler from Winnipeg
Posted 8 Jul 2019
We absolutely loved our lakefront view from our townhouse balcony. And the pool and hot tub had the same gorgeous view. We didnt get to use the firepit but we checked it out and it was awesome. Also being able to swim in the lake right out front of the townhouse was so cool. We loved our stay.
Comment from Hotel Management
9 Jul 2019 by General Manager, Hotel Management
We are so pleased that you had a memorable stay in our two bedroom walkout Townhouse. That unit does afford privacy and unrestricted lakeview. Each of our units have a slightly different and unique perspective but all are lakefront. We look forward to your next visit.
by A verified traveler from West Vancouver
Posted 2 Jul 2019
This was a beautiful property and grounds well suited for families. A washer dryer would have been a great addition to the unit.
Comment from Hotel Management
2 Jul 2019 by General Manager, Hotel Management
Thank you for taking the time to write a review! We do have two coin operated laundry rooms that can be found on either end of our main building.
Our three-bedroom Casa Grade Suite does offer a washer and dryer in the unit.
by A verified traveler
Beautiful Resort for the whole family
Posted 2 Jun 2019 on HotelsWould highly recommend this resort. Only complaint would be the pool and hot tub was not ready and only was up a day before the long weekend.
Please note: this resort is not pet friendly.
Comment from Hotel Management
2 Jun 2019 by General Manager, Hotel Management
Thank you for your review, we are glad you enjoyed your stay with us!
As our pools and hot tub are located outdoors, the opening of this area is always weather dependant.
We guarantee this amenity to be in service as of May long weekend.
