Ratings based on 497 Verified Reviews

3.2 out of 5
70% of guests recommend
3.2 Room cleanliness
3.7 Service & staff
3.3 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Summerville

This traveler left a rating score only Posted 9 Jun 2024
4 out of 5
by A verified traveler

Posted 9 Jun 2024
The mountain view way beautiful..
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 May 2024
3 out of 5
by A verified traveler

Posted 19 May 2024
Killed a spider the first 10 minutes in the room. You could see daylight under the door. Had to wait 15 minutes to get in the room after I checked in because it hadn’t been cleaned yet
1 out of 5
by A verified traveler

Posted 17 May 2024
No towels, no safety latch on door, tub was dirty and water dripped constantly, no blankets on bed or in room, drapes missinf hangers, door hardware was very hard to lock and unlock with key
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 May 2024
4 out of 5
by A verified traveler

Posted 11 May 2024
Clean room at a good price. Friendly staff that was very helpful.
4 out of 5
by A verified traveler

Posted 4 May 2024
The good: The place was clean and the shower was great. Best water pressure of any hotel I have ever stayed in. The room was very small and somewhat cramped (couldn't get much in the mini-fridge), but adequate and the price was much lower than anything else around. Had very little interaction with the staff but when I did they were courteous and professional. The place is also within minutes of Mount Jefferson and the New River. Beautiful scenery and natural attractions all over that area. The bad: The lighting was terrible. I literally couldn't hardly see to shave. It was pretty noisy at times with some fighting and carrying on by some of the other patrons.
5 out of 5
by A verified traveler

Posted 28 Apr 2024
Was a great place to stay
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Apr 2024